Posted 07 June 2012 - 07:21 AM
Success---I think. I was finally able to open and run Malwarebytes. I did not try for updates, I just wanted to run the program since it opened. It ran and found 874 items, about 6 were trojans. It removed everything. I then opened Malwarebytes again, and got the updates this time. This time it found only one item, and removed it. I then ran Spybot Search and Destroy twice. It came up clean. Prior to all this I had run Microsoft Security Essentials. It never found anything. My only issue now is that when I do a manual update for MSE, it takes forever, like 5 minutes when it should take maybe a minute. Then after the manual update, it never closes. I have to shut down the computer. Last evening I did another full scan with MSE. I stopped it after about two hours. Maybe it is me, but it looked like it was scanning the same folders somethimes. Now, prior to this I had tried to install Avast. It never really loaded properly. But if I open Windows Explorer, I see a few folders pertaining to Avast, but i can't delete them. When I try, I get a message that "the file may be in use" etc, or something like that. Avast does NOT appear in Add / Remove programs, so I can't remove it that way. I then Googled "Remove Avast' and found and downloaded a program to delete it. I will try to remove Avast this evening. Hopefully when I remove Avast, MSE will work better. Any other suggestions to try ?? Any other anti malware programs I should download and run, before I feel confident that all the viruses/ trojans, malware are removed ?? Many thanks. I think I am almost finished.