1 - BS!!!! Service Tag provides NO relevant information...
2 - Again, you need the Driver Sets I indicated.
3 - When you go to Windows/Microsoft Update "Custom" instead of "Express" MS will want to provide NEWER drivers, so to keep that from happening, always get THE LATEST ones from the MotherBoard Vendor. Case in point - Intel's Network Driver IS the Latest, as is the Chipset Driver. I have ALRAEDY run into this on my Brother's PC (a Dimension 4600)
4 - I hope that your Sound Driver is ok. I played Heck with my Brother's - it's an ADI SoundMax
5 - And you STILL need the Video Driver - indications is that it's an 'NV18"
Here is the output from my Brother's Service Tag
Service Tag: 1TQYN31
Ship Date: 10/21/2003
Quantity Parts # Part Description
0 4X388 Instruction, Preparation- Material, Deviation, Dimension Increase, Number
1 9Y856 PROCESSOR..., 80532, 2.6G, 512, 800FSB, SOCKET N...
1 7N242 Keyboard, 104 Key, UNITED STATES..., Silitek, LC, MIDNIGHT GRAY...
1 H2871 Kit, Mouse, PS2, S69, Logitec
2 J0201 Dual Inline Memory Module 256, 400M, 32X64 8K, 184
1 U0970 DIGITAL VIDEO DISK DRIVE..., 680M, 16X, I, F5 Hitachi Large Data Storage Midnight Gray
1 4U829 Modem, V92, Internal, Data Fax, Softvoice, Don Julio, AMF
1 R0285 DVD Plus RW, 4.7, NEC CORPORATION..., 4X DVD Plus R, MIDNIGHT GRAY..., V2
* NEC DVD+RW ND-1100A (Curr FW: 10FD / DellUpdt: 10GE
* Add-In: HL-DT-ST DVD-ROM GDR8162
1 7E840 KIT..., SPEAKER..., 120V, HK395, SAMSUNG..., AMF
1 7R477 DISPLAY..., FLAT PANEL DISPLAY..., 18, DUAL..., 1800FP, MIDNIGHT GRAY...,
DELL AMERICAS ORGANIZATION...
1 8Y485 Card, Graphics, 64MB, NV18 Dimension <------------ NOT BUILT IN: SWAPPED FOR ANOTHER!
1 N0738 Hard Drive, 80GB, I 7200, 80G Maxtor-Cal
1 M1210 Assembly, Floppy Drive, 212, 2
1 1Y224 Kit, Software, Works Suite 2K3OEM, English
1 R2553 Kit, Software, Overpack, WXPHSP1ACompact Diskette/W Documentation, English
2 D0837 Kit, Doc/Dsk, Software, DVD, CYB, 4.13C
BIOS Version A12
F12= Boot Screen (DellUtility Partition selection available)
Ctrl+F11 = Restore (DellRestore partition IF "special MBR" AND correct partitioning)
Everything Integrated EXCEPT Modem and Video
1-NIC Intel Pro/100
6-USB (rear) *NOTE* If using USB Mouse/Kybd, MUST USE the ones below the NIC *NOTE*
1-Headphone (front - disables rear output?)
1-Line In (Stereo)
1-Line Out (stereo)
1-COM Port (COM1)
1-Printer Port (LPT1)
NEC DVD+RW ND-1100A
Hitachi HL-DT-ST DVD-ROM GDR8162B
Intel ICH5 Chipset (Intel 865G?) Everest says:
-Northbridge Springdale i865PE
-Southbridge 82801EB ICH5
-82801EB ICH5 - ATA-100 IDE Controller (A-2/A-3)
-82801EB ICH5 - Serial ATA/150 IDE Controller (A-2/A-3)
--(note1: both are showing; the SATA is the second one in DevMgr)
--(note2: SATA-I is 150mbs and SATA-II is 300mbs; this MoBo is SATA-I ONLY)
--(note3: Ensure that there IS a jumper on ANY SATA-II HDD that it's set to SATA-I Mode)
I have done extensive research on this PC, so I thought I might help. Do as you wish...