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Glenn9999

Windows XP hang on shutdown

6 posts in this topic

I tried doing web searches on this and haven't found anything. When I did the most recent set of updates (June 2012), I had a computer hang on shutdown. You'd go to the start button and select shutdown and all you'd get is the hourglass cursor. I could subsequently trigger the shutdown through the task manager (CTRL+ALT+DEL), but the machine would hang anyway on the shutdown screen. I could hit the restart button on the machine itself and have it boot up to the user screen and then shut down properly from there. I have a feeling it's caused by KB 2707511, but I'm not too sure since it only happens when the computer is in use a while. Is there any confirmation or any other ideas on this one? Does anyone that's more connected with M$ have any ideas when they'll fix this?

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I'd try uninstalling each of them one by one to find out the faulty one.

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Btw not a solution to this issue, uninstall the KBs one by one to find out what is causing the hang, but just as a good practice, download and install the user profile hive cleanup service 1.6 (http://www.microsoft...ls.aspx?id=6676) or 2.1 (http://blogs.technet...beta-build.aspx). It will make your XP shutdowns reliable and cleaner. The service was later integrated into Vista/7/8.

Edited by xpclient
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Btw not a solution to this issue, uninstall the KBs one by one to find out what is causing the hang, but just as a good practice, download and install the user profile hive cleanup service 1.6 (http://www.microsoft...ls.aspx?id=6676) or 2.1 (http://blogs.technet...beta-build.aspx). It will make your XP shutdowns reliable and cleaner. The service was later integrated into Vista/7/8.

Yeah I was about 90% certain it was 2707511, but now I'm 100% certain. I went ahead and double-checked the UPHClean thing and didn't have it installed. But I got so many Microsoft-made addons now I really am not too sure whether they are all useful or not. So I usually don't install them or keep them installed.

Anyhow, no one is aware of any fix in the works for that one?

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UPHclean - less than 2mb Memory usage (in Task Manager)... I always install it...

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sometimes, it may probably cause by hardware. try to update your all drivers.

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