i bought 2 months ago a new harddrive Western Digital caviar blue sata.
DATE: January 2, 2012
Product of Malaysia
I used this hdd only few times just for backup
When i turn on the computer, the operating system (installed on my main seagate hard drive) hangs with black screen and it doesn't load.
But if i disconnect the WD the S.O. is loaded normally, then I tried using mhdd in dos, and all areas of WD are read very very very slowly (anywhere on surface disc).
The read rate is about 100 sectors per second!
I'm so unlucky!!!
I don't think platters are damaged, because a day worked perfectly, and the next day all sectors are delay, perhaps are the heads?
Heads are not clicking or nocking, disk noises are all normal.
With idriverepair I did analyse the firmware remotely and has not been detected any problem.
I know it's under warranty, but correct me if I'm wrong, the data are not covered under warranty right?
I'm desperate and very sad for all lost data, help me please!!
I also checked the drive with official WD tool Data Lifeguard Diagnostic for DOS
The response was ERROR/STATUS CODE: 007, which means Self Monitoring, Analysis, and Reporting Technology (SMART) error
Please help me to get back my data of this WD
This post has been edited by michael chiklis: 02 July 2012 - 11:00 AM