Judgement

Sysprep crashes on Vista or 7

3 posts in this topic

As a programmer at the Universirty of Bolton.

I have followed a link on youtube on how to sysprep with Windows 7 or 2008

.

The demonstration crashes on my version of Vista saying fatal error. Currentlly I am running Vista Ultimate 32 Bit.

Could you please tell were I am going wrong.

Thanks

Error log:

2012-08-10 18:47:38, Error [sysprep.exe] UnattendFindAnswerFile: Explicitly provided unattend file [C:\Windows\System32\sysprep\unattend.xml] does not exist.

2012-08-10 18:48:51, Error [sysprep.exe] UnattendFindAnswerFile: Explicitly provided unattend file [C:\Windows\System32\sysprep\unattend.xml] does not exist.

2012-08-10 18:49:18, Error [0x0f0043] SYSPRP WinMain:The sysprep dialog box returned FALSE

2012-08-10 18:50:43, Error [0x0f0082] SYSPRP LaunchDll:Failure occurred while executing 'drmv2clt.dll,Sysprep', returned error code -2147024864[gle=0x00000020]

2012-08-10 18:50:43, Error [0x0f0070] SYSPRP RunExternalDlls:An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = -2147024864[gle=0x00000020]

2012-08-10 18:50:43, Error [0x0f00a8] SYSPRP WinMain:Hit failure while processing sysprep cleanup providers; hr = 0x80070020[gle=0x00000020]

2012-08-10 18:52:18, Error [0x0f0082] SYSPRP LaunchDll:Failure occurred while executing 'drmv2clt.dll,Sysprep', returned error code -2147024864[gle=0x00000020]

2012-08-10 18:52:18, Error [0x0f0070] SYSPRP RunExternalDlls:An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = -2147024864[gle=0x00000020]

2012-08-10 18:52:18, Error [0x0f00a8] SYSPRP WinMain:Hit failure while processing sysprep cleanup providers; hr = 0x80070020[gle=0x00000020]

2012-08-11 07:20:51, Error [0x0f0082] SYSPRP LaunchDll:Failure occurred while executing 'drmv2clt.dll,Sysprep', returned error code -2147024864[gle=0x00000020]

2012-08-11 07:20:51, Error [0x0f0070] SYSPRP RunExternalDlls:An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = -2147024864[gle=0x00000020]

2012-08-11 07:20:51, Error [0x0f00a8] SYSPRP WinMain:Hit failure while processing sysprep cleanup providers; hr = 0x80070020[gle=0x00000020]

unattend64.xml

unattend86.xml

post-313447-0-69976800-1344669000_thumb.

setup.cmd

Edited by Judgement
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2012-08-10 18:50:43, Error [0x0f0082] SYSPRP LaunchDll:Failure occurred while executing 'drmv2clt.dll,Sysprep', returned error code -2147024864[gle=0x00000020]

From your screenshot, we can see you are trying to sysprep an OS that is not in Audit Mode. This, in itself, is not the recommended way of creating an image. Either way, the error log leads me to believe that a Network Location was selected for the OS at some point.

Information about Network Location:

http://windows.microsoft.com/en-us/windows7/Choosing-a-network-location

Here is what the Network Location prompt looks like:

http://www.trickday.com/wp-content/plugins/RSSPoster_PRO/cache/6d866_windows-7-set-network-location_1.png

Bottom line, you cannot sysprep an OS that has a Network Location set, even if that location isn't actively being used. Any attempt to sysprep an OS with a Network Location set will generate this error.

This is commonly referred to either the DRM or Network Location bug, that has gone "unfixed" since the release of Vista. You can see others have experienced this as well:

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2012-08-10 18:50:43, Error [0x0f0082] SYSPRP LaunchDll:Failure occurred while executing 'drmv2clt.dll,Sysprep', returned error code -2147024864[gle=0x00000020]

This is most commonly caused by Windows Media Player's media sharing service (wmpnetwk.exe). A quick work-around is to open Task Manager, switch to 'show processes from all users' and end the process on wmpnetwk.exe. Halfway down this article in the 'Sysprep Known Issues' section is a detailed explanation.

I would also note that the first error is that you are calling an unattend file that doesn't exist...

Hope this helps,

David

Windows Outreach Team - IT Pro

Edited by WinOutreach4
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