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If you have questions about customizing Windows XP that are nLite-specific, please post them in the nLite forum, not here. If you have questions regarding the unattended installation of Windows XP, please post them in the Unattended Windows 2000/XP/2003 section.
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Error 5 - Please Help! Rate Topic: -----

#1 User is offline   koolx 

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Posted 18 August 2012 - 12:45 PM

i got xp pro sp3. after installing the free version of avast antivrus, i found that it was disabled. i found that the service was not running. when i try to start it, i get this error:
"could not start avast antivirus service on local computer error 5 access is denied"

i also get the following error when i try to start the service in safe mode:
"error 1068: the dependency service or group failed to start."

i tried using the special uninstall utlility to uninstall completely. but that didnt work. what do i do to fix this??


#2 User is offline   submix8c 

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Posted 18 August 2012 - 01:44 PM

Are you installing with an Administrator account or a Limited account? Safe Mode won't allow starting any services.

P.S. - read the Forum Rules (link at top). The Topic words you used needs improvement.

#3 User is offline   koolx 

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Posted 18 August 2012 - 02:57 PM

View Postsubmix8c, on 18 August 2012 - 01:44 PM, said:

Are you installing with an Administrator account or a Limited account? Safe Mode won't allow starting any services.


i'm sure i'm using fuill admin rights. is there a way to check for this? so what do you suggest i do? i really want this specific antivirus working.

#4 User is offline   submix8c 

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Posted 20 August 2012 - 12:15 PM

Tell ya what (since you're still waiting...)

For any given Service, you can Right-Click, select "Properties", then click "Dependencies"... are ANY of the services listed NOT exist?

edit - and your Topic Title still stinks - please fix it (read MSFN Rules - link at top)...

This post has been edited by submix8c: 20 August 2012 - 12:16 PM


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