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Error 5 - Please Help!

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3 replies to this topic

#1
koolx

koolx
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  • OS:XP Pro x86
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i got xp pro sp3. after installing the free version of avast antivrus, i found that it was disabled. i found that the service was not running. when i try to start it, i get this error:
"could not start avast antivirus service on local computer error 5 access is denied"

i also get the following error when i try to start the service in safe mode:
"error 1068: the dependency service or group failed to start."

i tried using the special uninstall utlility to uninstall completely. but that didnt work. what do i do to fix this??


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#2
submix8c

submix8c

    Inconceivable!

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Are you installing with an Administrator account or a Limited account? Safe Mode won't allow starting any services.

P.S. - read the Forum Rules (link at top). The Topic words you used needs improvement.

Someday the tyrants will be unthroned... Jason "Jay" Chasteen; RIP, bro!

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#3
koolx

koolx
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  • OS:XP Pro x86
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Are you installing with an Administrator account or a Limited account? Safe Mode won't allow starting any services.


i'm sure i'm using fuill admin rights. is there a way to check for this? so what do you suggest i do? i really want this specific antivirus working.

#4
submix8c

submix8c

    Inconceivable!

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Tell ya what (since you're still waiting...)

For any given Service, you can Right-Click, select "Properties", then click "Dependencies"... are ANY of the services listed NOT exist?

edit - and your Topic Title still stinks - please fix it (read MSFN Rules - link at top)...

Edited by submix8c, 20 August 2012 - 12:16 PM.

Someday the tyrants will be unthroned... Jason "Jay" Chasteen; RIP, bro!

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