i got xp pro sp3. after installing the free version of avast antivrus, i found that it was disabled. i found that the service was not running. when i try to start it, i get this error:
"could not start avast antivirus service on local computer error 5 access is denied"
i also get the following error when i try to start the service in safe mode:
"error 1068: the dependency service or group failed to start."
i tried using the special uninstall utlility to uninstall completely. but that didnt work. what do i do to fix this??
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Error 5 - Please Help!
#2
Posted 18 August 2012 - 01:44 PM
Are you installing with an Administrator account or a Limited account? Safe Mode won't allow starting any services.
P.S. - read the Forum Rules (link at top). The Topic words you used needs improvement.
P.S. - read the Forum Rules (link at top). The Topic words you used needs improvement.
#3
Posted 18 August 2012 - 02:57 PM
submix8c, on 18 August 2012 - 01:44 PM, said:
Are you installing with an Administrator account or a Limited account? Safe Mode won't allow starting any services.
i'm sure i'm using fuill admin rights. is there a way to check for this? so what do you suggest i do? i really want this specific antivirus working.
#4
Posted 20 August 2012 - 12:15 PM
Tell ya what (since you're still waiting...)
For any given Service, you can Right-Click, select "Properties", then click "Dependencies"... are ANY of the services listed NOT exist?
edit - and your Topic Title still stinks - please fix it (read MSFN Rules - link at top)...
For any given Service, you can Right-Click, select "Properties", then click "Dependencies"... are ANY of the services listed NOT exist?
edit - and your Topic Title still stinks - please fix it (read MSFN Rules - link at top)...
This post has been edited by submix8c: 20 August 2012 - 12:16 PM
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