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Help With BSOD STOP Error.....

#1 User is offline   Sithtiger 

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  • Group: Members
  • Posts: 11
  • Joined: 07-May 08

Posted 03 November 2012 - 11:10 PM

Hi, I get a BSOD Stop error every 3 weeks or so and I don't know why. It is a error IRQL_NOT_LESS_OR_EQUAL STOP:0x0000000a (0x0000000000000000, 0x0000000000000002, 0x0000000000000000, 0xfffff800030f3f74). I usually have to restore it to get it back, but I have no idea how to figure this out. I've looked at the dump file and at least for me, I can't tell what the problem is. WhoCrashed seems to think it's a 3rd party driver, but does not say what that driver is. Here is the error I received.

Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 11/3/2012 5:17:22 PM
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: HK-12
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000000, 0x0000000000000002, 0x0000000000000000, 0xfffff800030f3f74). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: .
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-11-04T00:17:22.000000000Z" />
<EventRecordID>54586</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>HK-12</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">0x0000000a (0x0000000000000000, 0x0000000000000002, 0x0000000000000000, 0xfffff800030f3f74)</Data>
<Data Name="param2">C:\Windows\MEMORY.DMP</Data>
<Data Name="param3">
</Data>
</EventData>
</Event>

Here is my system info from TSG SysInfo:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel® Core™ i5-3570K CPU @ 3.40GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 16337 Mb
Graphics Card: NVIDIA GeForce GTX 670, -2048 Mb
Hard Drives: C: Total - 476937 MB, Free - 25589 MB; E: Total - 953866 MB, Free - 5672 MB;
Motherboard: MSI, Z77A-G45 (MS-7752)
Antivirus: Norton Internet Security, Updated and Enabled


#2 User is offline   MagicAndre1981 

  • after Windows 7 GA still Vista lover :)
  • Group: Patrons
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  • Joined: 28-August 05
  • OS:Vista Ultimate x86
  • Country: Country Flag

Posted 04 November 2012 - 03:15 AM

compress the memory.dmp as 7z, upload it to your SkyDrive or Dropbox Account and post a link here.

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