Login to Account Create an Account
Cannot Uninstall Synaptics Touchpad Driver
Posted 19 January 2013 - 10:37 PM
Unable to connect to the Synaptics Pointing Device Driver...Do you want to uninstall the Synaptics driver now?
If I choose yes, I receive the message:
"You must have Administrator privileges to uninstall device drivers. Please log off and log back on as Admin." This is despite my user account having admin privileges.
So I entered into safe mode and logged in as the administrator, but when I went to remove the driver in add/remove, I received the same message - that I needed administrator privileges.
I'm stumped here. Can anybody help me out? Thanks
Posted 19 January 2013 - 10:39 PM
Posted 19 January 2013 - 10:52 PM
Sorry, I'm not exactly sure what you're referring to.
Posted 20 January 2013 - 01:08 AM
get the installer from dell (or whoever) and reinstall it. THEN uninstall it.
Thanks again. I was going to do the same but I got a warning message about reinstalling before uninstalling. Your advice worked perfectly. Now that everything's working, and I'm only seeing one entry in add/remove, is there something I should be uninstalling?
Posted 20 January 2013 - 04:28 AM
- Something stops working
- you want to uninstall it but you can't
- Kelsenellenelvian says reinstall THEN uninstall
- you reinstall, it works now (see point 1)
- you ask what now ?
Posted 20 January 2013 - 05:38 AM
Posted 20 January 2013 - 11:18 AM
What Kel and Ponch have tried to explain, is when you have trouble with an app or driver that won't uninstall, which was part of what you explained was happening to you in your OP and the title of this thread, if you reinstall on top of it the exact same version of the app, in the exact same place, sometimes that will put back whatever was missing that wouldn't let it uninstall the first time so that now you can uninstall it. But since the only reason that you were wanting to uninstall was to get the driver working, and apparently reinstalling worked for you, then no, there is nothing else you need to uninstall at this point.
Cheers and Regards
Edited by bphlpt, 20 January 2013 - 11:21 AM.
Posted 20 January 2013 - 04:18 PM
1 user(s) are reading this topic
0 members, 1 guests, 0 anonymous users