[ppgrainbow]

Hey there. I'm having a bit of a problem with the IBM Travelstar 8E running under Windows Vista Home Premium (32-bit).

I used the USB 1.1 port in one of the USB slots on the back of the ASUS G1S laptop and at first Windows Vista couldn't recognise the drive. So, I used the Databook drivers that came with the Travelstar 8E unit which has a 8.1 GB ATA/33 3 1/2" IDE hard disk. The laptop unit lacks PCMCIA slots as it uses a PCI Express card instead. Windows Vista treated the IBM Travelstar 8E as a removal drive.

Here are some certain issues that I have found when using the external unit:

1. The Travelstar 8E unit does not get recognised when viewing the Disk Management section of Computer Management. Only drives C and D are recognised. The Travelstar 8E is listed as drive E. The unit was recognised when it was used on the Toshiba Tecra 720CDT laptop with Windows 95 and Windows NT 4.0 as well as the Compaq TC1000 tablet computer that I recently got. Also, I do not have the ability to change the drive letter of the portable USB device like I did in earlier versions of Windows.

2. When using the Event Viewer to troubleshoot errors, Events 6 and 8 are detected referencing to the Virtual Disk Service. Throwing error codes 80070032@0200000F for Event 6 and Error code: 32@02000017 for Event 8.

3. Looking at the Device Manager, listed under "Portable Devices", a yellow exclamation point is shown meaning that there is something wrong with the Microsoft WPC FileSystem Driver. When I click on the non-functioning device, I get this in the Device Status:

This device cannot start. (Code 10)

Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.

4. Lastly, when looking at the device properties for the IBM-DYLA-28100 USB device, attempting to populate the volume of the device throws this error:

Volume

Volume information for this disk cannot be found.

Sorry for the information being unreadable, but for some reason, I uploaded these screenshots via Twitpic and it wouldn't let me view the original size of the image. Plus, I was also viewing the issue via the TightVNC client on my Windows 2000 machine.

I have tried to provide as much information as possible, but is there a way to correct this issue? If so, how would I do it?

This post has been edited by ppgrainbow: 20 January 2013 - 12:59 AM

[ppgrainbow]

Anyone? If I can't find a way to do it, I may have to give up.

[Tripredacus]

You won't be able to do anything with it unless the Code 10 is resolved. I can't find any sort of website to get official drivers from, is there any support URLs on the documentation or CD it came with? Currently, on that device with the Code 10, what is on the Driver tab?

[jaclaz]

I am evidently missing something (possibly because you did not write it).
That thingy is "native" PCMCIA, right?
How exactly are you connecting the PCMCIA to the USB 1.1 port of the ASUS G1S?

Which EXACT drivers are these?

Quote

So, I used the Databook drivers that came with the Travelstar 8E unit which has a 8.1 GB ATA/33 3 1/2" IDE hard disk.

"WPC Filesystem driver" or "WPD Filesystem Volume driver"?

However, check this:
http://www.daniweb.c...-error-code-10#

Quote

System: I'm currently running Vista Home Premium 32 bit with a HP a6130n desktop computer.
Issue: WPD FileSystem Volume driver software. Properties status shows "This device cannot start. (Code 10)"
symptoms: install WPD FileSystem Volume driver software after every login

The issue is the same although i noticed one of the card readers were missing under computer folder. Instructions are as follows:

1. Right click computer under the start tab and select manage
2. Click on the Device manager tab. You will see the ! in "WPD FileSystem Volume driver software."
3. Click on Disk drives and disable each one until the WPD FileSystem disappears.
4. Reinable all the drives then right click the problem drive and select properties.
5. Click on the volumes tab then select "populate" then note down what Disk number the populate assigned it.
6. Go back to the Computer Management window. On the left side is a folder called Disk Management(under the Storage folder). Select Disk Management.
7. At the bottom is a list of disks. Right click the disk number you populated for the problem drive and select "Change drive letter and paths.."
8. Assign the drive letter and go back to the Device Manager.
9. problem gone.

jaclaz

[ppgrainbow]

Tripredacus, on 21 January 2013 - 09:56 AM, said:

You won't be able to do anything with it unless the Code 10 is resolved. I can't find any sort of website to get official drivers from, is there any support URLs on the documentation or CD it came with? Currently, on that device with the Code 10, what is on the Driver tab?

Unfortunately, I can't find anything in regards to the Travelstar 8E when used on Windows Vista and up.

But this is what I found on the Driver tab so far:

Driver Provide: Microsoft
Driver Date: 6/21/2006
Driver Version: 6.0.6002.1812
Digital Type: microsoft.windows

When I click on the Driver Details for the device that has a Code 10, the drivers are listed as the following for the Microsoft WPD FileSystem Volume Driver:

C:\Windows\system32\DRIVERS\UMDF\WpdFs.dll
C:\Windows\system32\DRIVERS\WUDFRd.sys

WpdFs.dll driver has a date stamp of 2009-09-30 17:01:52 and the WUDFRd.sys driver has a date stamp of 2012-07-25 18:32:51. Is there any updates to the files listed in the Drivers tab as far as I know?

[ppgrainbow]

I tried to enable and disable the offending drive and it was no use. I used the Databook installation CD and I looked under the "\DataBook Install" directory and "\USB Win98" directory and here's what I found. I used the Dependency Walker in Windows Vista, looked at the file FALSTAFF.SYS and utility confirmed that it is missing two dependencies...

_USBD_CreateConfigurationRequestEx@8 and _USBD_ParseConfigurationDescriptorEx@28

As far as I know, these dependencies that used to exist in Windows 98 through Windows XP were removed in Windows Vista and later.

The ASUS G1S has four USB 2.0 ports on the back which is backwards compatible with USB 1.1 and a PCIExpress 54 slot which is incompatible with PCMCIA cards.

The FALSTAFF.SYS driver has a date stamp of 1999-06-19 18:50:00. So, I was lucky to uninstall the device from the CD which caused a reboot and had to remove the INF file and the non-functioning DataBook USB device afterwards.

When that was done, I had to reinstall the device. When I did, I was greeted with this message:

Quote

Windows needs to install driver software for your DataBook USB Cable

+ Locate and install driver software (recommended)
Windows will guide you through the process of installing driver software for your device.

-> Ask me again later
Windows will ask again the next time you plug in your device or log on.

+ Don't show this message again for this device
Your device will not function until you install driver software.

For a moment, Windows Vista was attempting to search a driver for the Travelstar 8E hard drive, but it couldn't find anything. When it couldn't do it, I was greeted with this message:

Quote

Insert the disc that came with your DataBook USB Cable

If you have your disc that came with your device, insert it now. Windows will automatically search the disc for your driver software.

If I try to install the Databook CD back into the laptop, it's only going to complain that the WPD FileSystem Driver needs to be installed every time I logon. But other than that, I got a message stating that Windows was unable to install the Travelstar 8E device.

How can I get around this issue without using the Databook driver CD?

This post has been edited by ppgrainbow: 23 January 2013 - 11:03 PM

[Tripredacus]

Its apparent that the built-in MS drivers for this device aren't suitable for use. You'll need to get some official drivers installed for this, in other words if the driver provider is Microsoft, that isn't the answer.

[submix8c]

Ven_Dev of the problematic device?

AFAICF, the Databook is the Enclosure and the Travelstar is the HDD inside, correct?

I found this by search

databook usb

amd came up with this, although doubt this will help (lies about XP)...
http://devid.info/fo...apter+%28TPP%29

This post has been edited by submix8c: 24 January 2013 - 10:14 AM

[ppgrainbow]

Tripredacus, on 24 January 2013 - 08:56 AM, said:

Its apparent that the built-in MS drivers for this device aren't suitable for use. You'll need to get some official drivers installed for this, in other words if the driver provider is Microsoft, that isn't the answer.

Microsoft did not provide drivers for the Travelstar 8E when in use under Windows Vista and higher. The drivers were provided by Datazone Corporation which provided the drivers for DataBook when in use under Windows 95 OSR2 through Windows XP.

[ppgrainbow]

submix8c, on 24 January 2013 - 10:08 AM, said:

Ven_Dev of the problematic device?

AFAICF, the Databook is the Enclosure and the Travelstar is the HDD inside, correct?

I found this by search

databook usb

amd came up with this, although doubt this will help (lies about XP)...
http://devid.info/fo...apter+%28TPP%29

Thank you for the info. The Travelstar 8E is the rugged enclosure for the IBM DYLA-28100 hard drive. Datazone Corp provided the drivers for the DataBook USB and PCMCIA devices.

When I attempted to install the drivers that you provided, I got this error message:

Quote

Windows encountered a problem installing the driver software for your device

Windows found driver software for your device but encountered an error while attempting to install it.

+ DataBook USB Adapter (TPP)

Cannot copy to specific target.

If you know the manufacturer of your device, you can visit its website and check the support section for driver software.

I must be doing something wrong here to attempt to get the unit working. The driver that I downloaded didn't even provide instructions for it at all.

Would I either have to:

1. Manually copy the files to the \WINDOWS\SYSTEM32\Drivers directory?
2. Get the generic USB storage device drivers that will work with the Travelstar 8E under Windows Vista?

Let me know what you can come up with.

This post has been edited by ppgrainbow: 24 January 2013 - 12:55 PM

[submix8c]

Didn't I say "lies about XP"???

When you have a problem when connecting (code 10) WHAT is the VEN_DEV listed under Device Manager? You didn't say - was it by chance LISTED in said link? WHICH ONE??? Without that, it would even be IMPOSSIBLE to "hack" something!

edit - hmmmm... yep, XP-down

www.samtack.com/TechSupportFAQ/techfaqHDDIBM.pdf

jaclaz asked

Quote

That thingy is "native" PCMCIA, right?
How exactly are you connecting the PCMCIA to the USB 1.1 port of the ASUS G1S?

You said

Quote

The ASUS G1S has four USB 2.0 ports on the back which is backwards compatible with USB 1.1 and a PCIExpress 54 slot which is incompatible with PCMCIA cards.

So, I'm still confused - an ADAPTER of some sort?

FYI (PCMCIA - so how connecting?) -
http://ppgrainbow.de...rnal/?offset=60

(kind of doubt the NT one will work...)

http://web.archive.o...travel/tr8e.htm

No "drivers" for it So... are the "drivers" for PCMCIA??? (got a set from DriverGuide)

; TravelstarE CardBus/PCMCIA IDE INF file for Win95/98.
; Rev 3.3 Add in Cardbus & PCMCIA IDE card registration info.

from the PDF I gave -

Quote

Win XP auto detect/install as:
Disk Drive --> IBM-DYLA-28100
IDE ATA/ATAPI Controllers --> PCMCIA IDE/ATAPI Controller

So... you must have some kind of USB<->PCMCIA Adapter.

Found this (win2k) -
http://members.drive...?driverid=34835

This post has been edited by submix8c: 24 January 2013 - 02:51 PM

[ppgrainbow]

If you're referring to the Microsoft WPD Filesystem Volume driver, the VEN_DEV listed in drive properties...it does not even have any information at all. It's just blank.

Is the VEN_DEV variable found in Hardware IDs under the Details tab in the Device Manager's Driver Properties? Just curious to ask.

In order to connect the IBM Travelstar 8E drive, I have to use one of the USB 2.0 devices and the unit is connected for the first time, I have to use the CD to get the drivers installed and it just will not work correctly under Windows Vista and higher due to lack of driver support. I can't use PCMCIA, because it doesn't have it. It only has a Express Card slot and you can't use PCMCIA cards in a Express Card slot.

This post has been edited by ppgrainbow: 24 January 2013 - 03:10 PM

[submix8c]

Properties->Details->DeviceInstanceID

Quote

In order to connect the IBM Travelstar 8E drive, I have to use one of the USB 2.0 devices

Again, how? It's a PCMCIA device (I have a PICTURE of it as well as some other documentation) with a CARD on a CABLE from the HDD ENCLOSURE thet is SUPPOSED to plug into a PCMCIA SLOT on the PC.

Quote

I can't use PCMCIA, because it doesn't have it.

See the PRIMARY question. HOW are you plugging a PCMCIA "Card" into a USB SLOT??? ADAPTER OR NOT??? Jaclaz asked the SAME QUESTION and you WILL NOT ANSWER!!!

(wow!!!)

and I DID find the Win2k files which apparently are NOT NEEDED for XP (see the PDF I gave). USB "Drivers" will NOT WORK on PCMCIA Cards/Chips!

Quote

; v1.0 Creation for Win2000 installation.
<snip>
[Strings]
HDCClassName = "CardBus & PCMCIA IDE controllers Win2000"
STPM = "Datazone Technology"
SHINING = "Datazone"
PCMCIA\Shining-PMIDE-ASC.DeviceDesc="Datazone PCMCIA IDE Controller Win2000"
PCI\VEN_14E6&DEV_0001.DeviceDesc="Datazone CardBus IDE Controller Win2000"

Do you SEE the heartburn we're having with what you keep INSISTING doesn't work? GIVE HOW YOU CONNECT VIA USB!!! (make a diagram...)
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This post has been edited by submix8c: 24 January 2013 - 03:33 PM

[ppgrainbow]

I checked the manual for the ASUS G1 laptop and on page 16, I find that it does have a PCMCIA 2.1 compliant PC card. So how am I connecting the unit to one of the USB slots?

I had to use the DataBook 5 volt AC/DC outlet power plug connected to a surge protector and then plug it into a USB slot.

The Travelstar 8E connects to a PCMCIA slot on the Compaq TC1000 and it works well without any problems.

If I still won't clearly answer more or if I complicated things of what I answered...I just don't know what to tell you. I find that it's just way too much work to get the Travelstar 8E device to work correctly under Windows Vista.

I'm sorry jaclaz and submix8c, but I'm gonna have to give up here.

This post has been edited by ppgrainbow: 24 January 2013 - 03:56 PM

[submix8c]

ppgrainbow, on 24 January 2013 - 03:40 PM, said:

<snip>So how am I connecting the unit to one of the USB slots?

I had to use the DataBook 5 volt AC/DC outlet power plug connected to a surge protector and then plug it into a USB slot.

??? Make no sense - isn't that POWER??? Or is that an additional USB Interface? I have found no reference to USB for the TravelstarE-series, only PCMCIA. Is that supposed to be a DATA+POWER Interface?

I supplied an actual photo. Can't make a simple diagram?

A->gazinta->B->gazinta->(etc) to clarify?

...and POTENTIALLY the 2K Drivers will install alright and function and a SERVICE gets installed. The DriverGuide link I gave will download a "downloader" (nothing installs) which you run and deselect crapware and decline stupidstuff. A ZIP file will wind up "somewhere" named "PCMCIA_2K.zip" for PCMCIA (how about that "gazinta" flowchart).

As for the PCMCIA on the Lappie, it's probably under a cover and contains the Wireless Card.
Addendum - nope - just looked and it's "not compatible with older PCMCIA".

How about a pcmcia-to-usb adapter (pretty cheap) but your "Card" (part of the Travelstar) is probably 16-bit (OLD) so be aware. ALSO as I said, the Win2K drivers will probably work (unknown) BUT usually 2K drivers will work on XP and I've worked around an XP Driver for Vista/Win7. For that matter, get those 2K drivers and force an Install without connecting anything to see if it "works". I've installed NIC's that way even if they didn't physically exist.

Interesting (re Travelstar USB Adapter) -
http://zurich.csail....02-05/0436.html
...and a reference or two -
http://www.mail-arch...m/msg13567.html
(above indicate larger HDD can be used - can be found cheap nowadays)
http://www.thefreeli...*...-a061496231
(above indicates expensive back in the day)
OUCH!!!
http://web.archive.o...xt/dtznfaqs.htm

Quote

Some motherboards have both a primary and a secondary IDE port. If the primary IDE port is enabled (most cases), the secondary IDE port is also enabled and cannot be disabled separately. Unless some other device is connected to the secondary port, Windows 95 cannot determine that the secondary Port Base 170 is already used. Windows 95 allocates the I/O resource normally used by the secondary IDE port (170Hex base and IRQ 15) to the PC Card. This results in a conflict and no drive letter or icon is assigned to the Travelstar E external drive.

HTH (and would still like a "gazinta" and an explanation of that "USB" you speak of).

[ppgrainbow]

submix8c, on 24 January 2013 - 04:51 PM, said:

Is that supposed to be a DATA+POWER Interface?

That's correct. There is a small circle found on the back of the Travelstar 8E unit where you have to connect to the adapter with.

As for a PCMCIA-to-USB adapter, I will look getting a PCMCIA-to-USB adapter and how to get it working on the ASUS G1S laptop.

[submix8c]

Must be an odd "circle" and connector. Has to have minimum 4 contacts (per USB specs).

On your CD, what's the difference between USB drivers and PCMCIA drivers? (I can find NO USB drivers for TravelstarE).

[ppgrainbow]

submix8c, on 24 January 2013 - 05:21 PM, said:

Must be an odd "circle" and connector. Has to have minimum 4 contacts (per USB specs).

On your CD, what's the difference between USB drivers and PCMCIA drivers? (I can find NO USB drivers for TravelstarE).

The USB drivers found on the DataBook CD-ROM provide connectivity through either a USB 1.1 or USB 2.0 port under Windows 98. The PCMCIA drivers are the legacy plug-and-play drivers can connect through an available 16-bit or 32-bit PC Card (PCMCIA) slot under Windows 95 OSR2 and Windows NT 4.0. The PCMCIA drivers are known to also work under Windows 98, Millennium, 2000 and XP.

I'll probably find the CD so I'll see what I mean by this.

[bphlpt]

@ppgrainbow,

We are really having a hard time understanding how to help you regarding your efforts to get the IBM Travelstar 8E working with your ASUS G1S laptop. For the moment completely forget about the driver and any other software issues. We don't seem to understand how you are physically connecting the drive to the laptop. What wires are you using? Where are you plugging them in?

ppgrainbow, on 20 January 2013 - 12:56 AM, said:

I used the USB 1.1 port in one of the USB slots on the back of the ASUS G1S laptop and at first Windows Vista couldn't recognise the drive. So, I used the Databook drivers that came with the Travelstar 8E unit which has a 8.1 GB ATA/33 3 1/2" IDE hard disk. The laptop unit lacks PCMCIA slots as it uses a PCI Express card instead. Windows Vista treated the IBM Travelstar 8E as a removal drive.

submix8c, on 24 January 2013 - 01:19 PM, said:

jaclaz asked

jaclaz, on 21 January 2013 - 12:54 PM, said:

I am evidently missing something (possibly because you did not write it).
That thingy is "native" PCMCIA, right?
How exactly are you connecting the PCMCIA to the USB 1.1 port of the ASUS G1S?

You said

Quote

The ASUS G1S has four USB 2.0 ports on the back which is backwards compatible with USB 1.1 and a PCIExpress 54 slot which is incompatible with PCMCIA cards.

So, I'm still confused - an ADAPTER of some sort?

submix8c, on 24 January 2013 - 03:25 PM, said:

ppgrainbow, on 24 January 2013 - 03:09 PM, said:

In order to connect the IBM Travelstar 8E drive, I have to use one of the USB 2.0 devices [...] I can't use PCMCIA, because it doesn't have it. It only has a Express Card slot and you can't use PCMCIA cards in a Express Card slot.

Again, how? It's a PCMCIA device (I have a PICTURE of it as well as some other documentation) with a CARD on a CABLE from the HDD ENCLOSURE thet is SUPPOSED to plug into a PCMCIA SLOT on the PC.

Quote

I can't use PCMCIA, because it doesn't have it.

See the PRIMARY question. HOW are you plugging a PCMCIA "Card" into a USB SLOT??? ADAPTER OR NOT??? Jaclaz asked the SAME QUESTION and you WILL NOT ANSWER!!!

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ppgrainbow, on 24 January 2013 - 03:40 PM, said:

So how am I connecting the unit to one of the USB slots?

I had to use the DataBook 5 volt AC/DC outlet power plug connected to a surge protector and then plug it into a USB slot.

ppgrainbow, on 24 January 2013 - 05:16 PM, said:

submix8c, on 24 January 2013 - 04:51 PM, said:

Is that supposed to be a DATA+POWER Interface?

That's correct. There is a small circle found on the back of the Travelstar 8E unit where you have to connect to the adapter with.

As for a PCMCIA-to-USB adapter, I will look getting a PCMCIA-to-USB adapter and how to get it working on the ASUS G1S laptop.

Best as I can tell, the drive requires a data connection to the laptop (the PCMCIA interface) and possibly a separate/additional power connection ("small circle found on the back of the Travelstar 8E"). For some external drives the data connection can provide the necessary power and the power connection is not required. I'm not familiar with the Travelstar 8E and have not looked at any documentation regarding it so I don't know if that is true in your case or not. But the data connection from the drive to the laptop is always required. So please explain how you are connecting the data link from the drive (the PCMCIA connection) to the laptop (I assume you will need to use one of the USB connectors since you say that the laptop does not have a PCMCIA connector)??????

ppgrainbow, on 20 January 2013 - 12:56 AM, said:

The laptop unit lacks PCMCIA slots as it uses a PCI Express card instead.

Or is this true???:

ppgrainbow, on 24 January 2013 - 03:40 PM, said:

I checked the manual for the ASUS G1 laptop and on page 16, I find that it does have a PCMCIA 2.1 compliant PC card.

Which is it? Are you able to use a PCMCIA connection between the two? Do you need a PCMCIA-to-USB adapter? Or what? Until you can physically connect the two in a compatible manner, all your efforts to get drivers etc is a complete waste of time.

Cheers and Regards

This post has been edited by bphlpt: 25 January 2013 - 03:31 AM

[submix8c]

The Lappie in question uses the NEWER non-compatible PCMCIA -
http://en.wikipedia.org/wiki/PC_Card

Whenever I "assist" a member, I always dig for Documentation and the specific Drivers to (hopefully) ensure accurate responses.

Still, the confusion stands re: that "circle" thingie... the "implication" is it's for Power-Only (from other sources) except for the SINGLE REFERENCE (see my links) to a "rare" adapter - see my (paraphrased) "must be an oddball to supply DATA connection as well"...

ALSO note the requirement (AFAICT)

Quote

Windows 95 allocates the I/O resource normally used by the secondary IDE port (170Hex base and IRQ 15) to the PC Card

Code 10 (9x, XP-and-up) -
http://support.microsoft.com/kb/276602
http://support.microsoft.com/kb/943104

There also seems to be an implication (based on the IDE port info above) that it has to be hooked up BEFORE power-on.

This post has been edited by submix8c: 25 January 2013 - 08:11 AM