muadeeb

Core dump on system restore

2 posts in this topic

I have three monitors attached to my primary system, one VGA, one USB and one Display Port. If the DP monitor is not on the DP port (i.e. on DVI for my 2nd system) and I go to wake up my primary system, then I receive a core dump. The dump links back to the csrss process, but I cannot find any further reasoning behind it.

Link to Minidump:

https://dl.dropbox.com/u/92555330/012813-25194-01.dmp

I can link a full dump later if needed.

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the driver dlkmd.sys (DisplayLink Core Software) seams to cause it:


*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8800470ed12, Address of the instruction which caused the bugcheck
Arg3: fffff880029ac410, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in 0x%08lx verweist auf Speicher 0x%08lx. Der Vorgang %s konnte nicht im Speicher durchgef hrt werden.

FAULTING_IP:
dlkmd+19d12
fffff880`0470ed12 48833f00 cmp qword ptr [rdi],0

CONTEXT: fffff880029ac410 -- (.cxr 0xfffff880029ac410)
rax=0000000000000000 rbx=fffffa8006936000 rcx=175680fd5ca00000
rdx=00000000000000a0 rsi=fffffa8006936000 rdi=0000000000000000
rip=fffff8800470ed12 rsp=fffff880029acdf0 rbp=0000000000000001
r8=0000000000000065 r9=0000000000000000 r10=0000000000000000
r11=fffff880029acde0 r12=0000000000000000 r13=fffff880047499a0
r14=fffff8800473e110 r15=fffff880047498c0
iopl=0 nv up ei ng nz ac pe cy
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010293
dlkmd+0x19d12:
fffff880`0470ed12 48833f00 cmp qword ptr [rdi],0 ds:002b:00000000`00000000=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

BUGCHECK_STR: 0x3B

PROCESS_NAME: csrss.exe

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffffa8006936000 to fffff8800470ed12

STACK_TEXT:
nt!KeBugCheckEx
nt!KiBugCheckDispatch
nt!KiSystemServiceHandler
nt!RtlpExecuteHandlerForException
nt!RtlDispatchException
nt!KiDispatchException
nt!KiExceptionDispatch
nt!KiPageFault
dlkmd
0x0
0x0
0x0
0x0



Loaded symbol image file: dlkmd.sys
Image path: \SystemRoot\system32\drivers\dlkmd.sys
Image name: dlkmd.sys
Timestamp: Wed May 16 05:16:30 2012

update the driver and see if this fixes it.

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