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Sudden shutdown when playing video or Youtube
Posted 20 February 2013 - 12:05 PM
Thank you for any advice you might be able to provide.
Debugged DMP.txt 3.31KB 9 downloads
Posted 20 February 2013 - 01:54 PM
CPU or GPU (more likely IMHO) overheating?
It looks like processor trouble, so I was hoping for some advice.
Can you try with a cooling pad or similar to see if there is a difference (like doubling the time before the shutdown is forced/happens)
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Posted 20 February 2013 - 02:36 PM
That surprised me as well; the CPU fan/sink was recently cleaned thoroughly and the fan is always on. On the heaviest load it goes up to 70 degrees celsius (shutdown happens at 100 according to factory specification).
Thanks Jaclaz for your input.
Posted 20 February 2013 - 08:13 PM
What have you tried so far? (which browser, hardware acceleration...)?
Posted 20 February 2013 - 10:58 PM
Posted 21 February 2013 - 12:19 PM
I've tried Firefox and Chrome Portable; Hardware Acceleration is enabled in Flash. As a player I mostly use MPC - Home Cinema, but no hardware acceleration (DXVA or similar). No overclocking done.
The last two dumps had different values for arg2, so I did !errrec for both. The results are in the two text files attached here.
Thank you, I will try that and also SpeedFan for CPU/HDD temperatures.
Cheers and thank you.
second !errrec.txt 2.09KB 9 downloads
first !errrec.txt 2.09KB 8 downloads
Edit: I'm afraid OCCT will not work because
CUDA.png 19.26KB 13 downloads
Edited by Sp0iLedBrAt, 21 February 2013 - 12:46 PM.
Posted 21 February 2013 - 11:17 PM
Posted 22 February 2013 - 04:04 AM
you have a L1 Cache issue which be caused by OC or overheating. What is the temperature when you get the crash?
The CPU is AMD Turion x2 2.2GHz RM-74 64-bit. It has not been overclocked, and the temperature is around 52-55 Celsius. I recently had it cleaned and the guys at the repair shop rewired the fan to be always on (the laptop has an EFI BIOS and there is such an option, but they didn't use that). Can this be the culprit? If so, they have a piece of my mind coming their way
Cheers and thanks
Posted 22 February 2013 - 11:01 AM
Posted 24 February 2013 - 02:07 PM
I ran Prime95 on the most stressful settings; the CPU got to 94 degrees and it stayed there for a while. Then I plugged in the external cooling and got it down to 88 degrees. It stayed like that for almost an hour. Below is a screenshot in comparison with CPUID Hardware Monitor.
2.png 41.67KB 6 downloads
Meanwhile, there was another shutdown and the same error, but a different arg2 value. I'm also attaching the !errrec log.
three.txt 1.94KB 5 downloads
Posted 24 February 2013 - 10:56 PM
Posted 25 February 2013 - 02:09 PM
Anyway, I reduced Maximum processor state to 90% (as proposed in the first link) and I'll see what happens. Meanwhile, I'm open to any other suggestion anyone might have.
Cheers and thanks
Posted 25 February 2013 - 02:22 PM
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Posted 25 February 2013 - 03:07 PM
Posted 25 February 2013 - 11:20 PM
Posted 26 February 2013 - 02:14 AM
Cheers and Regards
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