I am new to this forum and am hoping for some help with a problem on my laptop. I recently posted this problem on the “Trace” forum, but there, Andre (WOOT! What a great resource he is) tells me that the ‘trace function” can’t help me.
I apologize in advance if this is the wrong spot to post such a question.
I am having some terrible problems with coming out of shurdown/hibernate/standby. When I try to do so, the laptop gets stuck in a boot loop. It then take a few minutes in that loop before the laptop finally boots normally--sometime. Othertimes I have to unplug the computer, remove the battery, wait 20 minutes and the hold down the power button. Sometimes that shortens the boot-loop period to only a minute or two. Windows 7 "Performance event" Event Log states that I have numerous Event 200, 201, 203, 300, 301, 302, 351 warning and errors, a few of them which are "critical."
All of this started some time last November. Not sure what changed, but I have searched and searched and searched for answers, but no luck. I am at the limit of my own technical knowledge (which, admittedly, is being quickly outpaced by technology).
Here is roughly what I have tried:
**I have disabled standby.
**I have updated my BIOS.
**I think I have problems with the display adapters (ATI Radeon HD 3200), which required that I install the CCC drivers and programs. This may be a source of the problem? I recently uninstalled the CCC program and am not using it.
**I have no malware that I know of. I used Symantec Endpoint Protection (Andre just recommended that I uninstall it, so I did) and run scans at least weekly. I also enable (and disable when done) the PC Tool "Spyware Doctor" and Spybot S&D to run those weekly also. I think I am clean.
Any help would be greatly appreciated.
Two quick things:
**I cannot upload the Zip files, since they are too large, but I can upload files thorugh Dropbox. I have a short video (dig camera) of the boot-loop if desired.
**Is there other information about my system that might be needed?
Again, sorry if I am posting in the wrong area.