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MarkJohnson

New win8 install won't update

3 posts in this topic

I just installed Windows 8 Pro x64 on my new (refurbished) SSD on my HP a6242n desktop PC (AM2, Athlon 64 x2 4800+, 2.5GHz) and it won't download windows updates. It says 0% and stuck for 30ish minutes. I thought maybe some conflict so I select restart and it starts install 35ish updates of which most failed (4 important updates, and mt GT 340 failed, but is installed with nvidia control panel and driver 311.06).

I return to windows update 3 more time and no downloads at all, but I get Update and Restart when shutting down and it acts like it's updating, but then says removing failed updates or some such (forgot to write it down :P).

Not sure what else to do. I preinstalled win 8 pro with the trial version on the old hard drive without issues and updates where all successful. I'm afraid to activate my key as if I need to reinstall I don't want to have to mess with calling MS.

Any ideas?

-=Mark=-

ps, This is a second post. My first one was with Internet Explorer and when I hit post message my browser was hijacked and sent me to marketing.dellDOTcom. Not sure what happened so I instaled Firefox and added-on adblock plus and ghostery. Hopefully it gets through this time.

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you should check the PC for malware when IE reconnects to you somewhere else.

To see what is wrong with the updates, we need the folder C:\Logs\CBS, the files C:\Windows\WindowsUpdate.log, C:\Windows\inf\setupapi.dev.log and "C:\Windows\winsxs\poqexec.log". Copy them to your desktop, zip the files and upload the zip (skydrive, dropbox) and post a link here.

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you should check the PC for malware when IE reconnects to you somewhere else.

The strange thing is I only visited this site, which I assumed would be safe. I guess no place is safe anymore:P I hit the post button after typing in the message and bam, straight to dell marketing.

To see what is wrong with the updates, we need the folder C:\Logs\CBS, the files C:\Windows\WindowsUpdate.log, C:\Windows\inf\setupapi.dev.log and "C:\Windows\winsxs\poqexec.log". Copy them to your desktop, zip the files and upload the zip (skydrive, dropbox) and post a link here.

I got impatient and tried reinstalling win8 with the trial key. Updates are fine.

Now, hopefully activation goes as smoothly.

Thanks for your help

-=Mark=-

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