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mam721

[Windows 7] freshly installed Windows 7 ultimate Edition on a laptop a

8 posts in this topic

Hello everyone,

I got a problem with the W7 ULT SP1. I cant make any update with windows updates. it is a fresh install of W7 ult SP1 on my laptop. Before i have W7 ult with latest updates on it. I wanted to reinstall because the system partition was too small.

1. How i install a fresh windows on my laptop

I'm using the ISO "Windows 7 Ultimate with Service Pack 1 (x86) - DVD (French)" from MSDN.

My ISO have the checksm SHA1 : 6A4D873E82698F7BF157C67A69C2DB9BCE6C769E same as the one on msdn. so integrity of the iso is fine.

Then i used the application : Windows 7 USB/DVD Download Tool to make a USB Bootable version of windows. I used the iso, followed the step to make a bootable USB... no problem.

Then i plug the USB , turn on laptop, follow the instruction to install W7, i format the partition, change size of partitions, blablabla, everything is fine, i finally reach the desktop. and first thing i want to do is download all the windows update. I didnt install anything yet, no anti virus, no firewall, nothing.

im connected to internet with a a RJ45 wire not by wifi. im currently writing this message with my laptop, i can install other applications, surf on net, do anything but windows update dont work.

I did 5 or 6 install of W7 on this PC in case something went wrong during the installation. i still had the same problem.

2. what my problem ?

On a freshly installed W7 ult SP1, i cant make any windows update, i receive various error that make me unable to download any update.

I remind you i dont have anything installed.

Those errors are mainly :

WindowsUpdate 8024402F

WindowsUpdate 80244022

WindowsUpdate 800B0001

WindowsUpdate 8024402F what i do :

I download the Mr Fix it : http://go.microsoft.com/fwlink/?LinkId=231149 i folow the instruction

It does say : problem installing recent update solved

details :


Windows Update Détails de l’éditeur
Problèmes trouvés
Windows Update error 0x80070005(2013-05-07-T-05_23_16)Windows Update error 0x80070005(2013-05-07-T-05_23_16) Corrigé
Resetting Windows Update data store Terminé

Problems installing recent updatesProblems installing recent updates Corrigé
Repair Windows Update Terminé

Problèmes potentiels qui ont été vérifiés
Windows Update environment variables are incorrectWindows Update environment variables are incorrect Problème non présent
Windows Update services are not runningWindows Update services are not running Problème non présent
Cryptographic service components are not registeredCryptographic service components are not registered Problème non présent

Problèmes trouvés Détails de la détection
6 Windows Update error 0x80070005(2013-05-07-T-05_23_16) Corrigé
Resetting Windows Update data store Terminé
DataStoreAndWULogFiles.zip
1,31MB
Nom de fichier: DataStoreAndWULogFiles.zip



6 Problems installing recent updates Corrigé
Repair Windows Update Terminé
Repair Windows Update services and dependencies


Problèmes potentiels qui ont été vérifiés Détails de la détection
Windows Update environment variables are incorrect Problème non présent
Windows Update services are not running Problème non présent
Cryptographic service components are not registered Problème non présent


Détails de la détection
Error Report
RootCause: RC_DataStore
ErrorCode: 0x80070005
TimeDetected: 2013-05-07-T-05:23:16

Collected File
0,47KB
Nom de fichier: CheckSURLog.cab

Informations sur la collecte des données
Nom de l’ordinateur: ARRAKIS
Version de Windows: 6.1
Architecture: x86
Heure: mardi 7 mai 2013 17:23:07

Détails de l’éditeur
Windows Update
Find and fix problems with Windows Update
Version de package: 8.1.2.20130414
Éditeur: Microsoft Corporation

but it does not help, i still have the problem.

Then i try to use Crisis Aversion Tools to help me, it does say problem solved, but once again, no change ,it does not help me update.

I choose Reset Windows Update and this is the report. When you read it i have several errors that occured but the CAT application consider the problem solved.


=============== Repairing Windows Update services... ===============
Stopping service: "bits"... Successful.
Setting service "bits" start mode to: "Automatic"... Successfully changed.
Stopping service: "wuauserv"... Successful.
Setting service "wuauserv" start mode to: "Automatic"... Already set to correct state.
Stopping service: "cryptsvc"... Successful.
Setting service "cryptsvc" start mode to: "Automatic"... Already set to correct state.
Deleting: "C:\ProgramData\Microsoft\Network\Downloader\qmgr*.dat"... Successful.
Deleting: "C:\Windows\system32\catroot2"... Successful.
Deleting: "C:\Windows\SoftwareDistribution\DataStore"... Successful.
Deleting: "C:\Windows\SoftwareDistribution\Download"... Successful.
Deleting: "C:\ProgramData\Microsoft\Network\Downloader"... Successful.
Windows Vista/7 Detected...
Resetting BITS service to the default security descriptor...
Registering atl.dll... Success.
Registering urlmon.dll... Success.
Registering mshtml.dll... Success.
Registering shdocvw.dll... Success.
Registering browseui.dll... Success.
Registering jscript.dll... Success.
Registering vbscript.dll... Success.
Registering scrrun.dll... Success.
Registering msxml.dll... Success.
Registering msxml3.dll... Success.
Registering msxml6.dll... Success.
Registering actxprxy.dll... Success.
Registering softpub.dll... Success.
Registering wintrust.dll... Success.
Registering dssenh.dll... Success.
Registering rsaenh.dll... Success.
Registering gpkcsp.dll... Success.
Registering sccbase.dll... Success.
Registering slbcsp.dll... Success.
Registering cryptdlg.dll... Success.
Registering oleaut32.dll... Error: 0x80070005 - Access Denied
Retrying with Regsvr32... Completed with exit code: 0
Registering ole32.dll... Error: 0x80070005 - Access Denied
Retrying with Regsvr32... Completed with exit code: 0
Registering shell32.dll... Success.
Registering initpki.dll (this one usually takes a while)... Success.
Registering wuapi.dll... Error: 0x80070005 - Access Denied
Retrying with Regsvr32... Completed with exit code: 0
Registering wuaueng.dll... Error: 0x80070005 - Access Denied
Retrying with Regsvr32... Completed with exit code: 0
Registering wuaueng1.dll... Success.
Registering wucltui.dll... Success.
Registering wups.dll... Error: 0x80070005 - Access Denied
Retrying with Regsvr32... Completed with exit code: 0
Registering wups2.dll... Error: 0x80070005 - Access Denied
Retrying with Regsvr32... Completed with exit code: 0
Registering wuweb.dll... Success.
Registering qmgr.dll... Success.
Registering qmgrprxy.dll... Error: 0x80070005 - Access Denied
Retrying with Regsvr32... Completed with exit code: 0
Registering wucltux.dll... Error: 0x80070005 - Access Denied
Retrying with Regsvr32... Completed with exit code: 0
Registering muweb.dll... Success.
Registering wuwebv.dll... Error: 0x80070005 - Access Denied
Retrying with Regsvr32... Completed with exit code: 0
Deleting registry key "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\LocalUser\Software\Microsoft\Windows\CurrentVersion\Policies\WindowsUpdate\DisableWindowsUpdateAccess"... Key/Value does not exist.
Deleting registry key "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\ExplorerNoWindowsUpdate"... Key/Value does not exist.
Deleting registry key "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\ExplorerNoWindowsUpdate"... Key/Value does not exist.
Deleting registry key "HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate"... Key/Value does not exist.
Deleting registry key "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\WindowsUpdate"... Key/Value does not exist.
Deleting registry key "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\ExplorerNoDevMgrUpdate"... Key/Value does not exist.
Deleting registry key "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\WindowsUpdateDisableWindowsUpdateAccess"... Key/Value does not exist.
Deleting registry key "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\ExplorerNoWindowsUpdate"... Key/Value does not exist.
Writing to registry: "HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MainNoUpdateCheck"... Successful.
Writing to registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AUNoAutoUpdate"... Successful.
Writing to registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AUAUOptions"... Successful.
Writing to registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AUScheduledInstallDay"... Successful.
Writing to registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AUScheduledInstallTime"... Successful.
Writing to registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AUNoAutoRebootWithLoggedOnUsers"... Successful.
Writing to registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto UpdateNoAutoUpdate"... Successful.
Writing to registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto UpdateAUOptions"... Successful.
Writing to registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto UpdateScheduledInstallDay"... Successful.
Writing to registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto UpdateScheduledInstallTime"... Successful.
Writing to registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto UpdateNoAutoRebootWithLoggedOnUsers"... Successful.
Deleting registry key "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto UpdateLastWaitTimeout"... Key/Value does not exist.
Deleting registry key "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto UpdateDetectionStartTime"... Key/Value does not exist.
Deleting registry key "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto UpdateNextDetectionTime"... Key deleted successfully.
Deleting registry key "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto UpdateScheduledInstallDate"... Key deleted successfully.
Setting service "RpCss" start mode to: "Automatic"... Already set to correct state.
Setting service "DcomLaunch" start mode to: "Automatic"... Already set to correct state.
Setting service "EventSystem" start mode to: "Automatic"... Already set to correct state.
Starting service: "DcomLaunch"... Successful.
Starting service: "RpCss"... Successful.
Starting service: "bits"... Successful.
Starting service: "wuauserv"... Successful.
Starting service: "cryptsvc"... Successful.
============= Windows Update Services Repair Complete ==============

Error WindowsUpdate 800B0001 What i do :

I downloaded this System Update Readiness Tool fixes Windows Update errors in Windows 7 http://www.microsoft.com/fr-fr/download/details.aspx?id=3132 KB947821

But again, my problem are not resolved. I still cant make update.

I'm currently testing with Windows Updates Downloader 2.50.

Do you have anything that could help me ?

thanks you for your help.

from msinfo32:


Système d’exploitation__________Microsoft Windows 7 Édition Intégrale
Version______________________6.1.7601 Service Pack 1 Build 7601
Informations supplémentaires____Non disponible
Éditeur______________________Microsoft Corporation
Ordinateur___________________ARRAKIS
Fabricant____________________Dell Inc.
Modèle______________________Precision M4400
Type________________________PC à base X86
Processeur__________________Intel(R) Core(TM)2 Duo CPU T9600 @ 2.80GHz, 2801 MHz, 2 cœur(s), 2 processeur(s) logique(s)
Version du BIOS/Date__________Dell Inc. A26, 27/09/2011
Version SMBIOS_______________2.4
Répertoire Windows____________C:\Windows
Répertoire système____________C:\Windows\system32
Périphérique de démarrage_____\Device\HarddiskVolume1
Option régionale_______________France
Couche d’abstraction matérielle___Version = "6.1.7601.17514"
Utilisateur____________________Arrakis\DukeAtreide
Fuseaux horaires______________Chine
Mémoire physique (RAM) installée_4,00 Go
Mémoire physique totale_________3,49 Go
Mémoire physique disponible_____2,04 Go
Mémoire virtuelle totale__________6,97 Go
Mémoire virtuelle disponible______5,58 Go
Espace pour le fichier d’échange__3,49 Go
Fichier d’échange______________C:\pagefile.sys

Edited by mam721
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Is the date and time correct on the PC?

Is Windows activated? (look at the properties of Computer, scroll to the bottom. Should have a blue rectangle there.)

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the time is correct. 07/05/2013 22:25

i did change the time server from time.windows.com to time.nist.com

I still have the problem.

And yes my windows is activated and genuine.

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80244022 :

# for hex 0x8024402f / decimal -2145107921

WU_E_PT_ECP_SUCCEEDED_WITH_ERRORS wuerror.h

# External cab file processing completed with some errors.

# 1 matches found for "8024402F"

0x80244022:

# for hex 0x80244022 / decimal -2145107934

WU_E_PT_HTTP_STATUS_SERVICE_UNAVAIL wuerror.h

# Same as HTTP status 503 - the service is temporarily

# overloaded.

# 1 matches found for "80244022"

800B0001:

C:\Users\André>err 800B0001

# for hex 0x800b0001 / decimal -2146762751

TRUST_E_PROVIDER_UNKNOWN winerror.h

# Unknown trust provider.

# as an HRESULT: Severity: FAILURE (1), FACILITY_CERT (0xb), Code 0x1

# for hex 0x1 / decimal 1

ERROR_INVALID_FUNCTION winerror.h

# Incorrect function.

# 2 matches found for "800B0001"

the first 2 are WinUpdate related. Check that your network connection is stable.

After you used the System Update Readiness Tool, upload the checksur.log.

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the time is correct. 07/05/2013 22:25

i did change the time server from time.windows.com to time.nist.com

I still have the problem.

And yes my windows is activated and genuine.

Strange, we can read from msinfo32 result you shared:

Option régionale_______________France

.....

Fuseaux horaires______________Chine

Edited by myselfidem
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the time is correct. 07/05/2013 22:25

i did change the time server from time.windows.com to time.nist.com

I still have the problem.

And yes my windows is activated and genuine.

Strange, we can read from msinfo32 result you shared:

Option régionale_______________France

.....

Fuseaux horaires______________Chine

Actually im in China, so that why my time zone is settled on China

I will upload my checksur once back on my laptop



=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-05-08 08:09
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 161
No errors detected

Edited by mam721
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Sorry I had to fix your post. When we say "attach" we mean use the attachment function of the forum. Huge logs are very difficult to handle in a forum post. :angel

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