Sign in to follow this  
Followers 0
CharlotteTheHarlot

Missing Desktop after Windows Update

2 posts in this topic

I'm wondering if this sounds familiar to anyone. I have seen this twice on customer computers, Windows 7 SP1 laptops, but both times I was too busy to take a photo, I'll have to remember next time.

After running through all available "priority" Windows Updates and possibly a couple "optional", and then rebooting as suggested, and the obligatory "configuring updates" completes and the computer reboots again and finishes at the desktop. All is good at this point and everything works fine. On the next reboot you wind up with a partial desktop, black, no wallpaper and a dialog that says something like "desktop not available ..." or similar. Both times I rebooted again and it was fine. I know that is really vague information but I am hoping it rings some bells.

I am certain it was from one of the Windows updates.

Google hits for those symptoms seem bunched around 2010 and 2011. The more recent ones are not related from what I can tell.

If I see it again I will post pictures here.

0

Share this post


Link to post
Share on other sites

I'm not sure if it is the same, but I used to have a customer who had this problem. It was a custom install, but it was caused by Explorer.exe process being killed during start up, resulting in that message. A reboot surely fixed it, or manually running explorer.exe from Task Manager if it is available.

0

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now
Sign in to follow this  
Followers 0

  • Recently Browsing   0 members

    No registered users viewing this page.