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Problem servicing Win7 offline image.


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7 replies to this topic

#1
click-click

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Hello, I'm trying to remove KB2703811 (superseded by KB2844009) from a Win7 offline image.
My problem is that I can't remove KB2703811 because I keep getting the following error:

Processing 1 of 1 - Removing package Package_for_KB2703811~31bf3856ad364e35~x86~~6.1.4.0
An error occurred - Package_for_KB2703811 Error: 0x80070490 ERROR_NOT_FOUND

The error code 1168 (0x490) means Element not found.

DISM log shows:
2013-07-11 11:20:46, Error                 CBS    Failed to resolve package 'Package_31_for_KB2703811~31bf3856ad364e35~x86~~6.1.2.0' [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2013-07-11 11:20:46, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2013-07-11 11:20:46, Error                 CBS    Failed to perform operation.  [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2013-07-11 11:20:46, Error                 DISM   DISM Package Manager: PID=688 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x80070490)
2013-07-11 11:20:46, Error                 DISM   DISM Package Manager: PID=688 Failed processing package changes - CDISMPackageManager::ProcessChanges(hr:0x80070490)
2013-07-11 11:22:09, Error                 DISM   DISM Package Manager: PID=688 Failed while processing command remove-package. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x80070490)
I can't remove v4 (6.1.4.0) because CBS is complaining about v2 (6.1.2.0). KB2844009 which replaces KB2703811 has been integrated in the offline image. Is there a way to completely remove KB2703811 from the offline image so it is no longer part of the /get-packages output file?

Thanks for any help on how to solve this problem.

Edited by click-click, 11 July 2013 - 01:38 PM.



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#2
Tripredacus

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If you run /GET-PACKAGES, does that one you can't remove show up in the list?


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#3
MagicAndre1981

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that's why I no longer integrate updates and install them instaed via setupcomplete.cmd. If an update is obsolte you only hve to remove it from the OEM folder.


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#4
click-click

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If you run /GET-PACKAGES, does that one you can't remove show up in the list?

Yes, that was  indicated in my question.


Edited by click-click, 12 July 2013 - 01:29 PM.


#5
maxXPsoft

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You should have removed 2703811 first. 2844009 replaces some things of it which makes it unremoveable.

Start over with new image or forget it.


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#6
click-click

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You should have removed 2703811 first. 2844009 replaces some things of it which makes it unremoveable.

Start over with new image or forget it.

Well, after checking, I actually did  try to remove 2703811 before adding 2844009. I still had the problem removing it even with 2844009 not integrated at the time.. I did not want to waste moe time on it and I redid the integration up to June  stariing with the W7 SP1 install wim. I always make it a point to remove superseded updates from the offline image before adding any replacements. I have no idea what happened.



#7
MagicAndre1981

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as I told you, use the setupcomplete.cmd approach, so you avoid rebuilding the WIM each time again.
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#8
click-click

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I only use SetupComplete to add things such as dotNET, VCRedists, Tweaks,, Fixits, etc.. All integratable fixes go into the wim which I update each month using Komm's repository. Integrating the latest fixes into the wim each month is a no brainer. I've been doing this for over a year now and this was the first time I ran into the problem where a fix was unremovable from my offline image.


Edited by click-click, 14 July 2013 - 10:56 PM.





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