OK, I don't have Windows 7 for myself but I was on the phone last night with an older couple (good friends) who do have Windows 7 and seem to have a really bad messed up computer. They said this started about 3 weeks ago ... suddenly very slow startup, web pages loading slow ... just getting on the internet was a chore. I was with them on the phone last night for almost 3 hours trying to get something worked out. I guess it sounds like they maybe picked up a virus or maybe a bad MS update since they have "auto updates" on ... I don't know ... they know about e-mails and attachments and not to open any from people you don't know. I tried to have them get into System Restore over the phone but that was a chore with the computer running so slow ... I had them go back to an earlier date in August but SR never finished.
So I gave up and am going tomorrow to try to fix everything ... now understand, I am not familiar with Windows 7 much at all, I run XP. I just downloaded the Kaspersky Rescue Disk (09-15-2013), I will try to find any viruses with it and hope that might work. If it doesn't then I may have to redo the computer to like it just came out of the box. I asked them to have everything that came with the computer handy, in case that might be the way to go. I am assuming that a "fresh" copy of Windows 7 is sitting in a hidden part of the hard drive for this purpose ... they don't remember any restore CD / DVD in the box ... it's a Toshiba notebook and there is a manual.
My real question ... I want to put a good working free antivirus program on the Windows 7 setup so they have something to help in the future. I have checked this review ...
13 Best Free Antivirus Programs
The top three are these:
1. avast! Free Antivirus 8
2. AVG Anti-Virus Free 2013
3. Avira Free AntiVirus 2013
... but when you read the reviews when people have tried them, they really don't like them, they say the programs slow the machine down and this or that. Really not many "Thumbs Up" on them. I don't run any antivirus on my XP setup but I think they probably should have one installed.
I could tell them about Stinger which they have to download ... they are older and mosly visit web pages and do e-mail ... they don't do much or no downloading and would probably not understand all that but I can try to get them to make some notes. I told them about CCleaner in 2011 but I had to go to their house and download it to get it installed. No problem with that, was due for a visit anyway.
I'm open to ideas, suggestions and what antivirus would really be good with Windows 7. I think MS has a virus/malware program download for XP so I'm guessing this would also be availabe for Windows 7, would that be the way to go ... I'm trying to do the KISS method for them ... "Keep It Simple Stupid" .
have to add ... I have no clue if their Windows 7 is 32-bit or 64-bit.
Edited by duffy98, 16 September 2013 - 05:12 AM.