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niksimpson

Solution for Win 8.1 Install black screen problems

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niksimpson    0

Call me stupid, but I upgraded two Windows 8.0 boxes with StartisBack installed without first upgrading StartIsBack. The result in both cases was a a black screen, the box was up, but could not display the desktop, presumably because StartIsBack was hosing things. If you have this problem, the solution I found was:

1. Ctrl-Alt_del and run Task Manager

2. Run a CMD window

3. Navigate to the install folder for your favourite browser (C:\Program Files (x86)\Mozilla Firefox for me)

4. Run the browser, go to the StartIsBack website and download the version for Windows 8.1

5. Install the new version

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