hag672 Posted May 26, 2016 Share Posted May 26, 2016 Hi: I am currently running Windows 7 Ultimate x64. I downloaded and created the Windows 10 Pro iso and ran it. It keeps coming back with an incompatible program issue telling me to uninstall Norton Ghost 9. I do not have Norton Ghost 9 installed - I removed that a long time ago. I downloaded the Norton Removal Tool that removes all Symantec products, and even went in to the registry to delete any references to Norton Ghost 9 there. I ran the upgrade installer again with the same error results. The autorun.inf file contains the setting open=Sources\SetupError.exe x64 Is there another switch setting to run this setuperror.exe program or the normal setup.exe file I see in the Sources directory that will ignore program compatibility checks so I can get the free upgrade to Windows 10 working? Much thanks in advance. Link to comment Share on other sites More sharing options...
submix8c Posted May 26, 2016 Share Posted May 26, 2016 The Autorun file entry is for detecting x86/x64 and has nothing to do with Symantec/Norton. Link to comment Share on other sites More sharing options...
dencorso Posted May 26, 2016 Share Posted May 26, 2016 It's possible that Norton 9 left some ID data in one of the unused sectors preceding the 1st partition, but after the MBR, if it is a MBR partitioned disk... Symantec Ghost likes to do it to this day... Look at LBA62: if 0x7C0E and 0x7C0F are "gh", there you have it. Link to comment Share on other sites More sharing options...
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