mar6 Posted July 14, 2016 Share Posted July 14, 2016 Hello and sorry for bad english language. I bought pcie usb3 card (https://www.amazon.co.uk/PCIE-USB32-Digitalbox-USB-PCI-adapter/dp/B00BJI0FHA) and Icy box IB-223U3 enclosure. The idea was that i could make laptop hdd cloned images faster that through usb2. BUT... when i put laptop hdd to the icy box and connect box to usb3 card then i only hear fast clicking sound from the hdd. If i put box to usb2 port, then everything is ok. I have win7 32Bit updated. It is very strange problem. Link to comment Share on other sites More sharing options...
jaclaz Posted July 14, 2016 Share Posted July 14, 2016 Windows 7 has not USB 3.0 drivers by default, you need to add/install a specific driver for USB 3.0, probably the reason is a missing or misconfigured driver, what do you see in device manager? See also: http://www.sevenforums.com/drivers/337753-driver-usb-3-0-pcie-card.html Or it did work with other disks (as USB 3.0) BUT not with the specific laptop hdd? jaclaz Link to comment Share on other sites More sharing options...
mar6 Posted July 14, 2016 Author Share Posted July 14, 2016 (edited) 54 minutes ago, jaclaz said: Windows 7 has not USB 3.0 drivers by default, you need to add/install a specific driver for USB 3.0, probably the reason is a missing or misconfigured driver, what do you see in device manager? See also: http://www.sevenforums.com/drivers/337753-driver-usb-3-0-pcie-card.html Or it did work with other disks (as USB 3.0) BUT not with the specific laptop hdd? jaclaz Quote Edited July 14, 2016 by mar6 wrong button Link to comment Share on other sites More sharing options...
mar6 Posted July 14, 2016 Author Share Posted July 14, 2016 (edited) I installed drivers by myself. If i remember right then i need 2 drivers to get it working. (Renesas Electronics drivers) In device manager everything is ok. If i put in my usb3 memory disk then it is working ok. Only problem is with that hdd. This is my only sata hdd at the moment, can not test other pata hdds with it. Maybe something to configure in bios? I now start to read that link You posted. Edit: No help from the link. Edited July 14, 2016 by mar6 New info. Link to comment Share on other sites More sharing options...
jaclaz Posted July 14, 2016 Share Posted July 14, 2016 (edited) No, the BIOS is not (should be not) connected with device access at OS level. How big is the hard disk? (and which make/model is it?) There are some cases where an USB enclosure/converter detects wrongly sector size of AF disks, but I doubt that it is your case since when connected to USB 2.0 the same case/converter works, and in any case the symptoms would have been different (disk seen as Raw in device manager). The clicking you mentioned is actually strange. , if it was the other way round (disk working on USB 3.0 but not on USB 2.0) it might have been connected with "not enough power" but it cannot be the case on USB 3.0. There is another known issue with mismatch of HD geometry (a lot of laptops use/used 240 heads geometry on hard disk devices, whilst USB cases/converters uses the "normal" 255), but again that wouldn't cause normally the clicking. I see that the case is UAS/UASP enabled/compatible:https://en.wikipedia.org/wiki/USB_Attached_SCSI a loooong shot, but maybe *something* in the OS (for *whatever reasons*) talks to the device in "BOT" and the device replies in "UAS" (and thus they fail to communicate), this would explain why same device works connected to USB 2.0 port (which is BOT only) and fails when connected to a USB 3.x one, still the clicking remains a mystery. No other ideas right now . Post the details on the hard disk and on the drivers in use, someone may spot something useful to solve the issue. jaclaz Edited July 14, 2016 by jaclaz Link to comment Share on other sites More sharing options...
mar6 Posted July 15, 2016 Author Share Posted July 15, 2016 HDD is 100GB Seagate momentus 7200.1 + 5V 0.58A I just in case tested again, but still very fast clicking sound. Looks like the "hdd head" is going very fast from side to side inside hdd. I post drivers details later. Link to comment Share on other sites More sharing options...
jaclaz Posted July 15, 2016 Share Posted July 15, 2016 (edited) 100 Gb is a small (by today standards) disk, no posiibility that it is an AF disk, or similar the 7200.1 dates back to 2005 or 2006. The 0.58A does exceed (by itself, but the more if summed to the - low - amount of current needed to actually drive the controller/bridge inside the case) the (theoretical) amount of power a USB 2.0 port provides (though in practice most motherboards provide more power than the 500 mA of the standard) but (and this is the reason why Y cables were quite common in the past for 2.5" USB cases) one of the good things about USB 3.0 is the increase in available current, which is now 900mA. So it could be possible if it was the other way round, but is "queer", it is like it is "reversed". Could it be that *somehow*, *something* (possibly in the USB cable) triggers (improperly) a different UPD level and this *confuses* the power supply? https://en.wikipedia.org/wiki/USB#USB_Power_Delivery_.28UPD.29 Possibly totally unrelated but there is a nice guy that as a hobby tests USB 3.x cbales (USB C) for coompliance to standards and he has found MUCH MORE problematic devices than what was expected/expectable:http://www.extremetech.com/computing/225719-amazon-bans-cheap-usb-c-cables-in-wake-of-google-engineers-crusade https://docs.google.com/spreadsheets/u/1/d/1wJwqv3rTNmORXz-XJsQaXK1dl8I91V4-eP_sfNVNzbA/htmlview?usp=sharing&sle=true but even in this case the issue is usually that the cables allows to draw too much power (and not too less), examples: http://www.amazon.com/review/R1D8S7Y96B05RT/ref=as_li_ss_tl?ie=UTF8&ASIN=B010SFDKC6&channel=detail-glance&nodeID=2335752011&store=wireless&linkCode=sl2&tag=nexususb-20&linkId=74ee4588b47a5d6d1ebe27c9d323855f http://www.amazon.com/review/R1IFFRJQYIPG87/ref=as_li_ss_tl?ie=UTF8&linkCode=sl2&tag=nexususb-20&linkId=afa5cb960c9c041bace9b3dba8bd099c There is the possibility however that the cable creates *some confusion*, example: http://www.amazon.com/review/R1FNBAO3HQN3SN/ref=as_li_ss_tl?ie=UTF8&linkCode=sl2&tag=nexususb-20&linkId=0b0b6bf820789f8e9a882ef38edb658a As you declared initially , it is a strange problem. Now that we know it is a 7200.1, could it be the "power management" settings (though why this only happens with USB 3.0 is "queer", maybe then the issue is with the Renesas - or whatever- specific USB 3.0 drivers): http://www.thinkwiki.org/wiki/Problem_with_hard_drive_clicking IF the volume(s) on the disk (though clicking) is/are accessible through USB 3.0 a CHKDSK (as an example of an operation that keeps the disk drive busy) should make the clicking/ticking go temporarily away. jaclaz Edited July 15, 2016 by jaclaz Link to comment Share on other sites More sharing options...
dencorso Posted July 15, 2016 Share Posted July 15, 2016 Link to comment Share on other sites More sharing options...
jaclaz Posted July 15, 2016 Share Posted July 15, 2016 Hmmm, I guess that if dencorso can post a (nice BTW) 10 years old totally unrelated graph, I can do the same, but at least one that is only 7 years old : http://www.mkomo.com/cost-per-gigabyte jaclaz Link to comment Share on other sites More sharing options...
mar6 Posted July 15, 2016 Author Share Posted July 15, 2016 Thank You for very informative reply. It seems that here can be many problems together. I meanwhile tested the pc with 1-2 years old linux ubuntu live cd and got strange results: If i connect box with hdd to first port of usb3 card then blue light starts burning in box circuit board (i took a way plastic cover) right away and again same clicking noise. But if i connect it to second usb3 port then it takes about 10 seconds before blue light start burning and then i see laptop hdd on screen :)) But linux window moves in slow motion and after about 3 minutes linux freezes. (tested one time) Drivers in use with laptop hdd IN laptop came with win7. Do i make screenshot from some specific location? Link to comment Share on other sites More sharing options...
jaclaz Posted July 15, 2016 Share Posted July 15, 2016 Naahh, the drivers in use IN the laptop are "standard", when it is in the laptop the hard disk is connected directly to the SATA bus (nothing "USB related" is in use), the issue/conflict may be with the drivers used to have USB connectivity via the PCIe card, i.e. the "Renesas" ones. See if you can find some friend with another computer with a (surely working) USB 3.0 port (I hate to say this, but it could the one and only case where a system with 8/8.1/10 may actually have some use). The same (or another) friend may have a (surely working) USB 3.0 external hard disk that you could try attaching to your machine and even - possibly - try exchanging the USB A to USB C (I presume) cable. With these tests (depending on results of course) we may be able to exclude part of the possible culprits, and (hopefuly) pin down the cause of the issue (though even then not necessarily a solution might be available :(). jaclaz Link to comment Share on other sites More sharing options...
submix8c Posted July 17, 2016 Share Posted July 17, 2016 FWIW, AFAICR, there are two variations of the driver. Maybe the wrong one? "I installed drivers by myself. If i remember right then i need 2 drivers to get it working. (Renesas Electronics drivers)" Link to comment Share on other sites More sharing options...
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