misbehaving USB on XP

[Damnation]

I've got keyboard and mouse on XP working following the advice given to me on my previous thread, so thanks for that.

The USB ports are still misbehaving however, things like USB hard drives won't work, so I'm hoping a fix might be found for them

 

 

the HWIDs of those 2 Generic USB hubs

 

Edited February 8, 2017 by Damnation

[Dibya]

are you using pae patch to get ram work ?

[Damnation]

nope, not using the RAM patch

[jaclaz]

You seem like having "ghost" devices.

A USB hub (unless it is an external one) is not something that you connect and disconnect, likely that device is the result of a previous (failed) experiment, and has nothing to do with a USB HD being detected/working or not.

You need to clean your Registry of the non-existing (currently) devices and make sure that you don't have anymore them.

As a side note, you have a question mark device (Other Devices) which means that some device have not been recognized at all.

When checking devices like that, it is always a god idea to set device manager as "by connection" so that you can understand the whole "chain" of devices (and drivers) connected with the one creating an issue, and - to exchange info on devices on the board (as opposed to screenshots) it is advisable that you use devcon (you can find a copy of the redistributable version here):

Though not the most user friendly tool around, running:

devcon find *USB*>foundUSB.txt

and:

devcon findall *USB*>ALLUSB.txt

will provide a quick list of all devices connected to USB, the existing and the "ghost" ones, as well, something like

devcon hwids USB\ROOT_*>USBhubs.txt

will provide a list of all USB root hubs.

It is easier this way to provide a "complete" overview of the machine status (and data can be copied).

jaclaz

P.S.: Previous thread, just in case:
 

 

Edited February 8, 2017 by jaclaz

[cdob]

@Damnation
Don't you use a GA-Z97X-UD5H-BK?

The manual describes BIOS section 5-2-7 USB Blocker.
Are any USB devices blocked?

I don't understand the Product Specification:
USB Chipset:
- 4 x USB 3.0/2.0 ports (2 ports on the back panel, 2 ports available through the internal USB header)
- 6 x USB 2.0/1.1 ports (2 ports on the back panel, 4 ports available through the internal USB headers)
Chipset + Renesas uPD720210 USB 3.0 Hub:
- 4 x USB 3.0/2.0 ports on the back panel

The picture shows 8 ports on the back panel.
2 ports and 2 ports and 4 ports are 8 ports on the back panel.
Is the Renesas uPD720210 USB 3.0 Hub connected to a Intel USB 3.0 controller?
How does USB 2.0 USB 3.0 handshake works at XP with XP default drivers?
https://www.renesas.com/en-us/products/usb-assp/upd720210.html

How does the motherboard block USB devices? Are enabled and disabled relating USB Hubs?
Is USB\VID_045B&PID_0209 a real HardwareID or a fake ID created by the BIOS?
http://www.driveridentifier.com/scan/generic-usb-hub/driver-detail/8E4E9F8C50CA4AFA86F6DC47B21B9148/1036412/156090eb6d87a3a004396b94e49e61e2/1238316339/USB-CLASS_09

Are there different motherboard revisions?

Do you have USB 2.0 slot brackets? Can you connect this to the internal USB headers?

Goto device mangager, change view per connection.
Which USB controller precedes the USB hub?

[Damnation]

here are the devcon results you asked for

USBhubs.txt

foundUSB.txt

ALLUSB.txt

[cdob]

I understand:
Intel Hub connected to a Intel USB Hub. And next to a Intel USB 3.0 controller
USB\VID_045B&PID_0209
USB\VID_8087

Renesas Hub connected to a Intel USB Hub. And next to a Intel USB 3.0 controller
USB\VID_2109&PID_2811

There is a issue with both Intel Hub and Renesas Hub.
There are no Intel USB 3.0 XP drivers.
There are Renesas USB 3.0 Hub XP drivers, but they are tested with Renesas controller drivers.
A Renesas USB 3.0 Hub XP driver may work with a XP default controller drivers, or may fail.

Verify the BIOS section 5-2-7 USB Blocker.
Does the BIOS prohibit the USB Mass Storage Device by disabling the USB hub?

Did you disable USB 3.0 xhci mode at BIOS?

It's a BIOS or a driver issue.

It's working at a reboot, but not at a power down and power up?
Guessed: it's the BIOS. The BIOS expect proper OS USB 3.0 drivers, there are no XP drivers.

Try a PCIe USB 3.0 card, with XP driver support.

[Damnation]

I don't have Gigabyte APP Center installed to use USB Blocker, should I install it?

I'm sure I've tried disabling XHCI in BIOS, I'll try again to be sure

I've purchased a Renesas USB 3 card off ebay

http://www.ebay.com/itm/PCI-E-to-USB-3-1-type-c-4-Port-PCI-Express-Expansion-Card-19-Pin-Power-5Gbps-/262723094600?hash=item3d2b844848

when it gets here I'll let you know if it helps