twinbytes Posted March 9, 2017 Share Posted March 9, 2017 Since the failing hard drive was successfully cloned to a new hard drive and working great, it has one problem. Every other time we boot the computer it won't login. It goes to the login prompt, it won't accept facial recognition, it won't accept the pin and it's not the NumLock as some suggested in other posts because we even tried the numbers at the top of the keyboard. Rebooting a second time allows login. Does anyone know what could be wrong here? Link to comment Share on other sites More sharing options...
jaclaz Posted March 9, 2017 Share Posted March 9, 2017 I missed the previous episode ... Maybe you could point us to it or provide some more details on what happened before. First thing I would personally try would be to add a new user, and verify that the behaviour is the same (or it is not) with this new account. jaclaz Link to comment Share on other sites More sharing options...
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