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#1 User is offline   Sparky1 

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Posted 11 August 2004 - 02:37 PM

Hey! I just recently ugraded from office 2002 to 2003 on an IBM T30 running Windows XP pro and now outlook hangs on exit and the icon stays is the systray until I end the process. I've searched the web and found that it is an issue. I then did a complete un-install and re-install of 2003. Deleted and recreated the users account, and even deleted the Outlook Backup profile. I have tried the .srs rename and the extend.dat delete and variuos other fixes including disabling sync on exit yadda yadda yadda............ Is ther a pill for this issue? :)

Any help would be greatly appreciated. :rolleyes:


#2 User is offline   XtremeMaC 

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Posted 11 August 2004 - 07:58 PM

i'm having the same problem
i close it, it still remains and after opening it for 2-3 times there are 3 outlook.exe's are running in the background with no visible windows and the tray icon exist but double clicking on it does nothing.
i just go to the taskbar and end proces..

#3 User is offline   prathapml 

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Posted 11 August 2004 - 08:08 PM

Just a possible solution.....
Have you both upgraded your office 2003 to SP1?
Available here - http://www.microsoft.com/downloads/details...&displaylang=en

#4 User is offline   XtremeMaC 

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Posted 11 August 2004 - 08:12 PM

just dled it yesterday
72.1mb
haven't installed it yet
i'll try it tomorrow.. sleeping in t-5..

#5 User is offline   Marsden 

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Posted 11 August 2004 - 08:31 PM

I have had no issues with Outlook 2003 with and without Office 2003 SP1 on XP SP1 or SP2 but then I am using Exc 2003 as a mail server.

I would look to issues with the OS and not the Office programs themselves...

#6 User is offline   Sparky1 

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Posted 12 August 2004 - 06:42 AM

prathapml, on Aug 11 2004, 08:08 PM, said:

Just a possible solution.....
Have you both upgraded your office 2003 to SP1?
Available here - http://www.microsoft.com/downloads/details...&displaylang=en

I've run the update to no avail. I'm going to keep up the research, if I find something I'll post it here.

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