MSFN Forum: MS Word 97 - File Problem - MSFN Forum

Jump to content



Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

MS Word 97 - File Problem Rate Topic: -----

#1 User is offline   shades 

  • Newbie
  • Group: Members
  • Posts: 16
  • Joined: 09-July 04

Posted 10 October 2004 - 09:37 PM

Let me start by saying I use XP Home and recently installed the Service Pack 2. I also tried a different virus program (AV Force), which I since removed, in case it was causing any issue with my system. Anyway, I will now let everyone know my problem.

Recently, I was using a Word Document file which locked up on me and forced me to close it. When attempting to access the file again (to recover it), it tries to do so with a .wbk file. In the past, the recovered documents were .doc files (I think). I have also received the following error message:

"Microsoft Word for Windows® 97 application file has encountered a problem and needs to close. We are sorry for the inconvenience."

I shut down the computer and tried to access the file again still have the same issue. I tried opening other documents and had no problem. I even accessed the previous version of this file, which is only slightly smaller, and it works fine. What needs to be done? If necessary, I can scrap this file and add to my earlier saved version. I would hate to have to do that, but I would like to try to repair or recover this document. Perhaps it is corrupt in someway. I hope it is not virus related.

Thanks,

Dave


#2 User is offline   MCT 

  • MSFN Junkie
  • PipPipPipPipPipPipPipPipPip
  • Group: Members
  • Posts: 3,288
  • Joined: 19-May 04

Posted 10 October 2004 - 09:43 PM

im not sure with .wbk is used 4 (maybe it stands for windows-backup) but im not sure :S have u tried any "office" recovery software?

also consider upgrading 2 a more current version, even officeXP.. which u can get for i think $80 CDN

Share this topic:


Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

1 User(s) are reading this topic
0 members, 1 guests, 0 anonymous users



All trademarks mentioned on this page are the property of their respective owners
Copyright © 2001 - 2011 msfn.org
Privacy Policy