• Announcements

    • xper

      MSFN Sponsorship and AdBlockers!   07/10/2016

      Dear members, MSFN is made available via subscriptions, donations and advertising revenue. The use of ad-blocking software hurts the site. Please disable ad-blocking software or set an exception for MSFN. Alternatively, become a site sponsor and ads will be disabled automatically and by subscribing you get other sponsor benefits.
Sign in to follow this  
Followers 0
sybesma

recommended way to obtain M$ hotfixes

96 posts in this topic

Here's an example of what will work (on the first try, mind you):

When I sent the e-mail the first time, I forgot to mention my OS. :}

I got sent the file as soon as I clarified what OS I was using. :thumbup

This example is of the Q229670 update; it's advisable you read the M$ article first

for any hotfixes you intend to obtain from M$, so you can get your story straight.

This specifically applies to Q229670, so make any necessary adjustments based

on what the M$ article says is the error which is related to the hotfix you want.

NOTE: SEND THIS E-MAIL TO wrhelp@microsoft.com

==================================================

Microsoft,

I'm using Windows 98 SE.

I'm getting an error: WRITE THE ERROR MESSAGE FROM THE M$ KB ARTICLE.

Looked up the error and it appears to coincide with the issue:

WRITE THE TITLE OF THE M$ KB ARTICLE

...which is mentioned in the Article ID ######

Is there any way you can e-mail me the fix ######UP.EXE?

Thanks,

<Your Name>

<Your Contact Info>

==================================================

Together, we ought to be able to wankle all of these from M$ in short order. :w00t:

What Gape says is most needed are the following:

250514UP.EXE http://support.microsoft.com/default.aspx?...kb;en-us;250514

269874UP.EXE http://support.microsoft.com/default.aspx?...kb;en-us;269874

289635UP.EXE http://support.microsoft.com/default.aspx?...kb;en-us;289635

291362UP.EXE http://support.microsoft.com/default.aspx?...kb;en-us;291362

309081UP.EXE http://support.microsoft.com/default.aspx?...kb;en-us;309081

Others I would like:

257821UP.EXE http://support.microsoft.com/default.aspx?...b;EN-US;Q257821

258680UP.EXE http://support.microsoft.com/default.aspx?...b;EN-US;Q258680

:)

Edited by sybesma
0

Share this post


Link to post
Share on other sites

I have got lots of missing updates from someone, so please check my needed updates list before requesting any update from M$

0

Share this post


Link to post
Share on other sites

Um sybesma. What should I put in the Subject line? I followed your

post when emailing Microsoft last Friday and I have NOT received

a response from them. How long does it take for MS to respond?

0

Share this post


Link to post
Share on other sites
Um sybesma.  What should I put in the Subject line?  I followed your

post when emailing Microsoft last Friday and I have NOT received

a response from them.  How long does it take for MS to respond?

Just put "Request for hotfix Q######" or something like that.

It's taken them three weeks since I last sent them a request also,

and I've gotten no reply yet.

Almost makes me wonder if M$ is reading this forum.

I'll prompt them for a reply and see what happens.

-- ALSO --

Gape,

I need the update for the CD-ROM folders which are nested more than 7 levels deep. Apparently, you just got that one.

0

Share this post


Link to post
Share on other sites

Actually, sybesma. MS has just emailed me as I requested the q237493 timedate.cpl

fix for Win98 almost 2 weeks ago. They may send it to me if I can now provide them with

my full name & telephone number [yeah, like they might call me or something]. That's

how it is.

0

Share this post


Link to post
Share on other sites

Never mind. Gape sent me the Q237493 patch. The updated

timedate.cpl file for Win98se fix the problem but the file

version is a little different from the one from the MS KB

article. It's not version 4.10.223 or more accurately 4.10.2223.

It is version 4.10.2225 for Windows 98 SE and version 4.10.2006

for Windows 98 FE (1st edition). So the file version info

of the updated timedate.cpl file in MS article 237493 is incorrect

for Windows 98.

Notice in MS article 275873 the Win98se version of the updated

acpi.sys file is listed as version 4.90.3002. I believe MS is wrong

on that one. That updated acpi.sys file is for Windows ME only.

The updated acpi.sys file for Win98se might really be

version 4.10.2230 or higher. The updated acpi.sys file in

the Win98se Service Pack is version 4.10.2229, the same

one from MS article 263891.

So Gape or sybesma, ask for the Q275873 patch for Win98se.

I bet using the tips here can also work when requesting hotfixes

for other versions of Windows such as Win95, Win98 1st edition &

WinME. Ditto for NT-based versions.

Gape does have the Q274175 cdfs.vxd patch for Win98. Now you

just need to obtain the WinME version of the Q274175 patch

if there will be an upcoming WinME service pack being made

next year.

0

Share this post


Link to post
Share on other sites

How about Q290831 for ME? The 98SE version is available on this one...

cjl

0

Share this post


Link to post
Share on other sites

Why not ask & email MS yourself, CLASYS? I've requested MS for some WinME

patches that I really need from them for several days now and they sent them to

me. Please note that hotfixes are only designed to resolve specific problems and

they may cause some unforeseen problems on certain systems. Be aware of the

risks involved in asking MS for any hotfixes for Windows.

0

Share this post


Link to post
Share on other sites

well for old legacy oses like me n 98 they might not bother with giving updates

with xp they will

0

Share this post


Link to post
Share on other sites
well for old legacy oses like me n 98 they might not bother with giving updates

with xp they will

Not really. I've recently asked MS for the Q274175 patch for Windows ME

and they sent it to me. You just have to follow what sybesma said earlier on

this page. Looks like sybesma and I are the only ones brave enough to actually

ask MS for any patch for any version of Windows and succeed.

Like that old saying 'Ask and you shall receive.'

0

Share this post


Link to post
Share on other sites

well maybe cuzz you got more luck with asking them what you want and they give you what you want

0

Share this post


Link to post
Share on other sites
well maybe cuzz you got more luck with asking them what you want and they give you what you want

Why not ask MS yourself, soldier1st? If sybesma and I can do it, so can you.

MS has extended support for Windows 98 and Windows ME until June 30, 2006.

See this MS support page on the extension of Win98/ME support:

http://support.microsoft.com/gp/lifean1

As long as MS is still supporting Win98 & ME, even when they are in extended

support, users can still ask MS for existing hotfixes for those versions of Windows.

No new hotfixes for Windows 98 & ME will be made during this time.

During the 'extended' support period, MS will only release NEW Win98/ME security

patches that have a severity rating of 'Critical'. New non-critical security patches

are not available for download during the extended support period.

0

Share this post


Link to post
Share on other sites

ms would tell me no

i know for sure

0

Share this post


Link to post
Share on other sites
ms would tell me no

i know for sure

Oh well. Then leave it up to people like me and sybesma who know how to

follow directions closely on how to ask MS for patches and get results.

Guess you don't know how do follow what sybesma said earlier on this page

or just afraid you won't get what you want if you actually tried asking MS.

At least sybesma and I are the ones who are actually DOING something,

unlike you soldier1st.

Hey if MS actually says no to you, at least you got a response.

I have asked MS if they're still offering hotfixes for Win95 a few days ago

and they said Win95 was no longer supported. THERE. At least I got

a response from MS. So no more existing patches for Win95 are no longer

being offered. But the Win95 patches that are still posted at the Win95

Downloads page are still available. As for the Workstation & Server editions

of NT4, MS ended support for NT4 workstation on June 30, 2004 and ended

support for NT4 Server on Dec. 31, 2004. So MS is no longer offering hotfixes

for NT4 as well.

Support of NT4 Server Notice posted here:

http://support.microsoft.com/gp/lifean3

for NT4 Workstation Support posted here:

http://support.microsoft.com/gp/lifean5

So Windows users can ask for hotfixes for Win98, 2000, ME, XP & Server 2003.

See this page on why Microsoft extended support for Windows 98 & ME here:

http://support.microsoft.com/gp/lifewinextndfaq

0

Share this post


Link to post
Share on other sites

i actualy could cuzz i know how obviously but other ppl do it for me so why bother...

0

Share this post


Link to post
Share on other sites

i agree

he does need a break but still once this is done n outta the way he can have all the time in the world

0

Share this post


Link to post
Share on other sites
i actualy could cuzz i know how obviously but other ppl do it for me so why bother...

Then move on to more important things, soldier1st and don't waste any time

making anymore posts here on this page. Let's give other people the chance to

try out the tips of requesting MS hotfixes. So don't ruin it for everyone else.

Now that I've asked MS for certain patches for Win98 & ME and got them, I too

am moving on with my life.

End of discussion.

0

Share this post


Link to post
Share on other sites

Well i stumbled onto this site because I have the same problem. I need the TIMEDATE.cpl. Although after reading all postings, and downloading the SP 1.6.2., )thank you very much, searching MS, I can not seem to stumble to the fix.

OS 98se, error occurred while windows was working with the control panel

Help would be appreciated. Thank you very much

0

Share this post


Link to post
Share on other sites

Does Microsoft have these updates localized?

For Windows 98 SE Dutch I need a lot of those fixes, but I don't know if they are available anymore in Dutch. Nevertheless I found exescope:

http://hp.vector.co.jp/authors/VA003525/Eindex.htm

Way better than Resource Hacker, so I'll change the entries manually :P

Translated to Dutch so far:

user.exe (4.10.0.2231)

mprserv.dll (4.10.0.2224)

vfwwdm32.dll (4.10.0.2223)

0

Share this post


Link to post
Share on other sites

This method does work. I asked MS for Q243220 and they sent to to me, no questions asked. Quick, too - they sent it the day after I emailed. I followed sybesma's script pretty closely.

To: wrhelp@microsoft.com
Subject: Request for fix for KB Q243220

Hi,

My computer is currently running Windows 98 SE, and I'm getting an error message that says this:

The remote server machine does not exist or is unavailable (Error 462)

After searching the Help and Support KB, I found an article titled "COM Internet Services Do Not Work Without ProxyOverride Entry" (Q243220) which mentions my exact problem.

Is there any way you can e-mail me the fix mentioned in the article?

Thanks,

The support email specifically said they were sending me the English version, so I imagine localized versions exist.

0

Share this post


Link to post
Share on other sites

you've linked to the wrong patch, horsecharles. The Win98 y2k update 1 is

for Win98 1st edition systems and NOT for Win98 2nd ed.

stuffie699, can you explain further on what version of timedate.cpl file you need.

And are u using Win98 FE (1st edition) or Win98 SE (2nd edition).

Yes, localized editions of Win98/ME hotfixes do exist. You just have to specify

the one provided in your language. if an ms article mentions an 'English' version

of a hotfix, MS should have it in another language such as spanish, dutch or german.

However, it can NOT be the other way around. If a 'specified' language version

of a patch such as the Q320798 kernel32.dll patch is only provided in that language, there can neither be an English version nor any version in other

languages than the one specified in the MS article.

The Q320798 hotfix is for Korean editions of Win98 only and not for non-Korean

versions of Win98. Read MS article 320798 very carefully. So there is NO English

version of the Q320798 patch.

And be sure when requesting hotfixes from MS, you CLEARLY explain the problem

your are having to MS and specify the KB article that best describes your problem AND you mention

the hotfix number that you need. This is so you won't get any further delays from MS support.

0

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now
Sign in to follow this  
Followers 0

  • Recently Browsing   0 members

    No registered users viewing this page.