I give kudos to Petr and the Czech MS support reps for providing the 828028 patches for Win98/ME.
The MS support people I've been emailing just does NOT even know the 828028 hotfixes for Win98 and WinME exist. here's a part of the email I received from MS support a few weeks ago:
Thank you for contacting Microsoft Online Customer Service.
I understand that you wish to obtain the Hotfix as per KB article 828028. I realize the importance of your concern.
The Hotfix mentioned in KB article 828028 does not apply to Windows 98 SE. For Microsoft to deliver the highest quality of support possible, it is necessary to expire support for discontinued products and apply those resources to support the latest developments and technologies from Microsoft. Warranty support is no longer available for Windows 98 SE.
You may call a Microsoft Support Professional at (800) 936 5700. Their normal business hours are Monday - Friday 5:00 A.M. - 9:00 P.M. Pacific time and Saturday - Sunday 6:00 A.M. - 3:00 P.M. Pacific time.
If you would like more information about the retirement of warranty support for our retail products, please visit our Product Support Lifecycle list located at the following Web site:
E, if you have any further questions, please do not hesitate to reply to this e-mail.
Thank you for using Microsoft products and services.
Microsoft Online Customer Service Representative
I sent my 828028 hotfix requests several times in late December 2005 and all I get are messages saying the 828028 hotfix is "Not applicable" to Windows 98 or ME. That built up my frustration to almost a boiling point.
Now you see why I was unable to get the 828028 Win98/ME hotfixes from them and Petr got the 828028 hotfixes from the local MS support reps from his area with no trouble.
ps - I'm not going to mention the name of the MS support representative(s) who responded to my 828028 hotfix requests. many of them just dont have a clue about the 828028 patches or where to get them.
This post has been edited by erpdude8: 13 February 2006 - 05:50 PM