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recommended way to obtain M$ hotfixes Rate Topic: -----

#91 User is offline   erpdude8 

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Posted 13 September 2006 - 10:44 AM

the_guy,

I wonder if you need the revised Q316638 hotfix for WinME. there are actually two versions of the Q316638 hotfix.

Look at MS article 316638:
http://support.micro....com/?id=316638
and look at this MS site which also mentions the Q316638 hotfix:
http://www.microsoft...ghperf-drv.mspx

difference between the two is the version of the portcls.sys file.

Original Q316638 patch has the following files listed from the MS Audio Device Performance page:

Quote

02/02/2002 11:09am 4.90.0.3002 147,744 KMixer.sys
02/02/2002 12:45am 4.90.3001.0 147,184 PortCls.sys
08/08/2002 04:16pm 4.90.3001.0 49,296 SysAudio.sys
the Q316638 patch listed in MS article 316638 has the following files:

Quote

15-Feb-2002 2:09 4.90.0.3002 147,744 Kmixer.sys
24-Jan-2003 1:27 4.90.3002.0 147,280 Portcls.sys
12-Aug-2002 6:16 4.90.3001.0 49,296 Sysaudio.sys


The one MDGx has on his site is the original Q316638 with version 4.90.3001 of the Portcls.sys file.


#92 User is offline   erpdude8 

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Posted 02 August 2007 - 04:33 PM

Guys, take a look at this Bink.nu article:
http://bink.nu/Defau...ArticleID=10601

Send your hotfix request by going to this MS support page:
https://support.microsoft.com/contactus2/em...0&WS=hotfix

#93 User is offline   erpdude8 

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Posted 16 November 2007 - 02:27 PM

View Posterpdude8, on Sep 13 2006, 11:44 AM, said:

the_guy,

I wonder if you need the revised Q316638 hotfix for WinME. there are actually two versions of the Q316638 hotfix.

Look at MS article 316638:
http://support.micro....com/?id=316638
and look at this MS site which also mentions the Q316638 hotfix:
http://www.microsoft...ghperf-drv.mspx

difference between the two is the version of the portcls.sys file.

Original Q316638 patch has the following files listed from the MS Audio Device Performance page:

Quote

02/02/2002 11:09am 4.90.0.3002 147,744 KMixer.sys
02/02/2002 12:45am 4.90.3001.0 147,184 PortCls.sys
08/08/2002 04:16pm 4.90.3001.0 49,296 SysAudio.sys
the Q316638 patch listed in MS article 316638 has the following files:

Quote

15-Feb-2002 2:09 4.90.0.3002 147,744 Kmixer.sys
24-Jan-2003 1:27 4.90.3002.0 147,280 Portcls.sys
12-Aug-2002 6:16 4.90.3001.0 49,296 Sysaudio.sys


The one MDGx has on his site is the original Q316638 with version 4.90.3001 of the Portcls.sys file.


MS article 316638 has been removed from the Microsoft Support site and perhaps the Q316638 hotfix for WinME is no longer available.

As a last resort, one can try calling Microsoft support for a hotfix if you can't use the email method. Follow the steps here:
http://jasonpearce.com/blog/2006/06/26/how...crosoft-hotfix/

This post has been edited by erpdude8: 16 November 2007 - 02:28 PM


#94 User is offline   erpdude8 

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Posted 28 November 2007 - 11:02 AM

View Posterpdude8, on Aug 2 2007, 05:33 PM, said:

Guys, take a look at this Bink.nu article:
http://bink.nu/Defau...ArticleID=10601

Send your hotfix request by going to this MS support page:
https://support.microsoft.com/contactus2/em...0&WS=hotfix


Outdated link. New link to the MS Hotfix Request Web Submission form:
https://support.microsoft.com/contactus2/em...2&WS=hotfix

and the Bink.nu article here:
http://bink.nu/news/cool-get-a-hotfix-with...-microsoft.aspx

This post has been edited by erpdude8: 02 February 2009 - 02:01 PM


#95 User is offline   erpdude8 

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Posted 02 February 2009 - 02:05 PM

Even better. Follow the directions of requesting hotfixes from Microsoft by trying out one of the 4 methods listed on this TheHotfixShare.net forum topic:
http://thehotfixshar...hp?showtopic=11

I'm sure sybesma, the OP would be proud of the methods listed there.

#96 User is offline   MDGx 

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Posted 23 December 2009 - 12:30 AM

I have created a form to make it easier to request a hotfix from MS:
http://www.mdgx.com/mshf.php

HTH

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