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re: kb885835 & kb885250 Rate Topic: -----

#51 User is offline   hfrfc 

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Posted 13 February 2005 - 08:28 AM

Well i dont see which updates are installed in add/remove progs with the SVCPACK.INF method... :/

But i prefer this method. It s easier to maintain than integrating all hotfixes (with nlite for ex.)


#52 User is offline   IcemanND 

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Posted 13 February 2005 - 12:17 PM

The Ongoing saga: Apparently my case was escalated with M$ after I questioned the statement that the updates were not final. Here is the latest response. names and case numbers were changed.

Quote

Thank you for contacting Microsoft Online Support. My name is Xxxxxx, and I am an Escalation Engineer for the Windows Support Team. In order to better serve you and resolve this issue more efficiently, I have taken ownership of your Service Request. I appreciate the time and effort you have taken on this service request.

Going forward, I will be working with you to address the issue as soon as possible. To contact me, you may directly send emails to my account: xxxxxxx@mssupport.microsoft.com with the case ID SRZxxxxxxxxxxx.

As I understand, Windows Update 885250 cannot be integrated to a folder after Windows Update 885835 is integrated to that folder.

I would like to explain that neither 885250 nor 885835 is a beta update. Microsoft keeps release Windows Update to improve the security of the systems. Xxxxxx means that Microsoft will still release updates to update the files updated by 885250 if a potential problem is found in the files. The updates are fully tested before they are released.

To provide you with the most accurate support, please let me know the error message appears when you try to use the \integrate switch to integrate the update to the folder.

Please capture a screenshot when the issue happens:
1) Press the Print Screen key (PrtScn) on your keyboard.
2) Click Start, click Run, type MSPAINT, and click OK.
3) In Paint, click Paste under the Edit menu, click Save under the File menu, type a file name for the snap shot, choose JPEG as "Save as type", and click Save.
4) Please send this file to the email account: xxxxxx@mssupport.microsoft.com
 
Please try the suggestions above on your side and provide me with the results at your earliest convenience. If anything in my e-mail is unclear or you need further help, don't hesitate to let me know. It is my pleasure to be of assistance.

I am looking forward to your reply.


I have just finish taking his snapshots, I did one whith 885835 first and another with 885250 first, the exact same error, but just for his reference. I actually installed the hotfixes in different orders, one numerically the other but release date.

Will post any response.

#53 User is offline   IRP 

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Posted 15 February 2005 - 01:31 PM

Perhaps you like my new tool:

Hotfix Integrate Tool

See you soon.

#54 User is offline   muevelonyc 

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Posted 16 February 2005 - 02:12 PM

any update on this? I still got this problem. :(

#55 User is offline   IcemanND 

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Posted 16 February 2005 - 02:42 PM

Have not yet heard anything back from microsoft. Currently the only solutions are posted in opening post or the hotfix integrate tool, or one of the othe cd creation tools here. As soon as M$ replaies I will post the info here.

#56 User is offline   warrax 

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Posted 16 February 2005 - 02:51 PM

.

This post has been edited by warrax: 27 December 2009 - 12:52 AM


#57 User is offline   GreenMachine 

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Posted 16 February 2005 - 03:04 PM

Note that it is simply the "/integrate" function of the hotfix that is at fault. Slipstreaming manually, using Microsoft's method described HERE works fine for me.

#58 User is offline   warrax 

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Posted 16 February 2005 - 03:39 PM

.

This post has been edited by warrax: 27 December 2009 - 12:52 AM


#59 User is offline   GreenMachine 

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Posted 16 February 2005 - 04:05 PM

Da bumms! They seemed to have updated that document since I last looked, adding the "/integrate" switch thingy, which is just not good enough for The GreenMachine!

So ... the method I use seems to still be described HERE, called The Combination Installation. Note it is also desribed on the document I linked to in my previous post, just pretend the desired hotfix has an older UPDATE.EXE

Quote

If you want to integrate software updates that use Update.exe versions earlier than 5.4.15.0, follow steps 6 through 13 to integrate these updates.


Hope that clears things up ...

#60 User is offline   rjz 

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Posted 16 February 2005 - 04:20 PM

We had to disable auto updates to all 2000/xp computers because, of this. This one would not let mapped drives work. We could also not reconnect. So we had to unisntall and disable it. What would this be about? We are sing an appleshare server.

Be careful with the KB885250 one it's bad for some networking types.

#61 User is offline   Kwinto 

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Posted 18 February 2005 - 09:28 AM

Quote

If you are using this method, KB885835 must be integrated before KB885250, otherwise you will end up with Mrxsmb.sys version 5.1.2600.2541 and effectively the issues addressed by KB885250 will not be fixed.

Also it is not necessary to copy out any files from /svcpacks/ merely open up HFINT.DAT after integrating KB885835 and change the filename mrxsmb.sys to something else before integrating KB885250, then change it back to its original name after integrating KB885250 as the following example shows:

Integrate KB885835
In HFINT.DAT change:
[KB885835]
mrxsmb.sys
lsasrv.dll
rdbss.sys

to:
[KB885835]
mrxsmb.sys.tmp
lsasrv.dll
rdbss.sys

Integrate KB885250.
Then change:
[KB885835]
mrxsmb.sys.tmp
lsasrv.dll
rdbss.sys

back to:
[KB885835]
mrxsmb.sys
lsasrv.dll
rdbss.sys


This type of workaround should work, however it would be nice if Microsoft would address the issue properly.
<{POST_SNAPBACK}>


My idea:
Integrate KB885835
In HFINT.DAT change:
[KB885835]
mrxsmb.sys
lsasrv.dll
rdbss.sys

to:
[KB885835]
lsasrv.dll
rdbss.sys

Integrate KB885250.

That's all . Beter or no?

#62 User is offline   Astalavista 

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Posted 18 February 2005 - 09:34 AM

ICEMAN's method works very well.

thank you.

#63 User is offline   warrax 

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Posted 18 February 2005 - 11:22 AM

.

This post has been edited by warrax: 27 December 2009 - 12:52 AM


#64 User is offline   IcemanND 

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Posted 18 February 2005 - 11:37 AM

I've modified the originl posted solution at the top of the thread to include Warrax's ordering. Also fewer steps are needed.

And in the continuing saga I rcvd this from M$ today (NOTE: IT DOES NTO WORK, just posting to keep everyone informed. I have sent them the current working method along with the proof that their way does not work and mine does.)

Quote

Thank you for the reply.

I apologize for the delay. I tested the issue on several of my machines and reproduced this issue.

This issue can occur because some files are duplicated in the updates and the version is the same. I have reported this issue to our Windows Update team for their immediate attention.

Meanwhile, I would like to suggest you use the following method to workaround this issue:

I suggest either integrate 885835 and the other updates before 885835, and then, please use the following method to workaround this issue:

1. Download 885250 again from the following link to the hard drive.

http://www.microsoft.com/downloads/thankyo...&displaylang=en

2. Use the /X switch to extract the files to a folder.

3. You will see several folders in this folder:

sp1qfe
sp2gdr
sp2qfe
update

Please copy the sys file in SP2QFE along with the spcustom.dll file in the update folder, and the file spmsg.dll to the i386 folder that contains the integrated files.

After copying these 3 files to the i386 folder, the update 885250 has been integrated to the folder.

Please let me know the results at your earliest convenience. If anything above is unclear, please don't hesitate to let me know and I will be glad to be assistance.


You still do not end up with kb885250 installed, I'd post the screen shots, but whats the point.

#65 User is offline   IcemanND 

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Posted 22 February 2005 - 07:24 AM

I guess this is the end of the saga until Microsoft releases updates in March. I hoping they are inteigent enough to release an update to fix this then, probably cause more problems but wht's new.

Here's their ?final? response:

Quote

Thank you for the reply and letting me know how you resolved the issue.

The method you used is one of the workarounds available now.

I am glad that the updates are integrated successfully. I really appreciate your time and effort on this issue.

I will keep you updated if there is any update from the Windows Update team about if they will change the registry part of the INF file.

Please understand that our support team handles system malfunction issues. However, to resolve this issue completely, we need to change the installation package of the updates. I will forward the information to you if I get any update from the development team.

Although, we are not able to resolve the problem without using a workaround, we still want to let you know that we always strive to provide high level support to our customers and hope you are happy with the whole process so far with this service request. If there is anything you are not very satis
fied with, please don't hesitate to let us know as your feedback is very valuable and meaningful to help us improve our service process and quality. Our goal is to provide 1st class customer service to our customers.

If you agree, I will mark our case as temporary closed before there is any update from the development team.
Please let me know if you have you any further concerns on this issue.

I look forward to hearing from you.


For those who didn't follow the entire thread here the "workaround" mentioned is in the first post of this thread.

#66 User is offline   GreenMachine 

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Posted 22 February 2005 - 11:35 AM

Jeeez, they make it suond like it was difficult to reproduce. And yes, they need to update the whole installer, not just this package to make it work. But that is old news ... So, will we see a "Thanks to the IcemanND" on the Microsoft Web Site soon!? Also, inist that they do not count that as one of your "incidents", as it is a flaw on their part.

#67 User is offline   IcemanND 

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Posted 22 February 2005 - 11:49 AM

I don't think I could ever run out of incidents, too many lincese number for me to choose from. And besides all of my other issues are flaws on their part too, since I'm using Windows XP. So none of my calls should count against me.

Actually I take that back I do have a driver problem with an ATI product but I won't call Microsoft about that.

#68 User is offline   hfrfc 

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Posted 22 February 2005 - 12:06 PM

I have no problem with the svcpack.inf method (/q /n /z) ! Does it only affect /integrate method ?

#69 User is offline   GreenMachine 

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Posted 22 February 2005 - 12:08 PM

Yes

#70 User is offline   anonim1979 

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Posted 22 February 2005 - 06:30 PM

Waraxx method with

Integrating kbxxxx35

mrxsmb.sys
to
mrxsmb.sys.SOMETHING

Integrating kbxxxx50

mrxsmb.sys.SOMETHING
to
mrxsmb.sys

Works the best and it takes ~10 sec - Move it on 1st page!
The method described now on 1st page is :realmad:

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