[aerotive]

Hi everyone

Just after Outlook 2003 starts, a pop-up window is displayed saying "Configuring Outlook, Migrating Account Settings, Migrating Preferences....". Outlook then crashes with the following message:

"Microsoft Office Outlook has encountered a problem and needs to close. We are sorry for the inconvenience".

I'm then given a chance to restart Outlook and send an error report to MS, then to start the program in safe mode. Safe mode doesn't make a difference.

I've tried Detect & Repair, a full uninstall and reinstall of Office 2003, and installing every possible service pack and update from the Office Update site. I've also tried the instructions in this http://support.micro...id=826494Anyone Knowledgebase article. Anyone know of anything else I can try? All the other Office 2003 apps work fine...

Also here is the entry of the crashfrom XP's event viewer, it's the same every time Outlook 2003 crashes:

"Faulting application outlook.exe, version 11.0.6353.0, stamp 408f2937, faulting module outlcm.dll, version 10.0.2623.0, stamp 3a97f64e, debug? 0, fault address 0x00023017.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp."

[tarquel]

Is AV or some virus/spyware a possible issue going on here?

The stuff can cause all sorts of trouble.

Have you got Windows fully updated too?

Is your installation of windows been installed from a modified XP CD?

er...

thats all i can think of so far..



Welcome to MSFN by the way.

Regards,
N.

[adugar]

Hi,

I'm having the exact same problem. Did you ever get your resolved? Any help is greatly appreciated.

Thanks

adugar@gmail.com