[Nerwin]

hey guys, i was checking out my system information because i was going to look at something but it said that i could not load the information, here i have a picture:

[Gouki]

is the installation CD nLited?

[Nerwin]

no

[chilifrei64]

is your Windows Management Instrumentation services turned off or disabled?

[Nerwin]

I restarted the service but when i go to System Information it still comes up saying that it can't collect the information.

[Nerwin]

i need to get some help on this

[chilifrei64]

Make sure these services are set to automatic.
Windows Management Instrumentation service
Remote Procedure Call (RPC) service
Event Log

Restart the computer..

[Nerwin]

still dont work

[darth_ash]

Try re-registring some the WMI related DLLs; type the following commnads in cmd:

regsvr32 wmi.dll
regsvr32 wmiutils.dll
regsvr32 wbemcomn.dll
regsvr32 wbemprox.dll
regsvr32 wbemsvc.dll

.


Also; does your "Help Center" run propely?

[Nerwin]

i tried the commands still don't work

Yeah my help center runs very good

[Bold_Fortune]

System Information needs the index.dat file located in this folder: C:\WINDOWS\PCHEALTH\HELPCTR\OfflineCache to function properly.

If the index.dat file isn't there, make another copy and paste it there and then System Information should function again. Just create a new, blank, txt file and rename it index.dat

You can also do this with or without that particular index.dat file in place.

Make a new text document and change the extension to .nfo and then double click on it. (It may take a moment to open the first time.)

You might see a System Information Popup saying "System Information cannot open this NFO file. It might be corrupted or an unrecognized version."

Just click OK and your System Information will appear inside Help and Support Center.