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Problems with Outlook Address Book an Exchange Rate Topic: -----

#1 User is offline   andsmith 

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Posted 28 September 2005 - 07:52 AM

I'm having a problem with my Outlook Address Book (Contacts).

When I hit the "TO" button, the only address book that I can see is the Global Address List.

I've gone into Tools -> Address Book and then Tools -> Options to try to set it So I can access my personal contacts. However my contacts do not even show up as an option. I've right clicked on my contacts and done properties and selected the "Outlook Address Book" Tab. Everything is grayed out, I can not select "Show this folder...".

Other Steps taken:

1) Deleted the whole Outlook Profile, and recreated it.
2) Removed everything from my Exchange Mail Box, Deleted the Mail Box, Created the Mail Box, and put everything back into the Exchange Mail Box.

I cannot find anything on the web to address this issue. Any help would be greated appreciated.

Thanks,

Andrew

This post has been edited by andsmith: 28 September 2005 - 07:53 AM



#2 User is offline   andsmith 

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Posted 28 September 2005 - 08:10 AM

Ok, I've discovered something else:

When I create the Profile manually, everything works fine. However if I used the a PRF file to create the profile it won't work.

Andrew

#3 User is offline   chilifrei64 

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Posted 05 October 2005 - 09:49 PM

If you right click on the contacts folder and select properties then go to the outlook address book tab and select the check box.. If the check box is not there then you need to go to tool -> accounts -> add new address book.. add additional address book -> outlook address book
then go back to the contacts folder right click -> outlook address book and check the box.. name it whatever you want it to show up as when you click "To"

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