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Hey there everyone.
My first post and all and its a bit of a cry for help really...
I had what I thought was MSN 7.5 installed on my machine when a couple of weeks ago I was prompted to update. Trusting MSN as I always have in the past I clicked to download. the download finished and it tld me I had to restart Messenger to sign back in. Okay so far. I restart mesenger, and it won't dign me in, telling me I have a problem or other so I click troubleshoot and it hangs as soon as it starts to check DNS.
Okay I thought, I'll just uninstall and reainstall, see if that works. Uninstalled, rebooted, tried to reinstall and it tells me that it can't re-install as there is a problem: error 1635, try downloading the latest version of messenger - particualrly frustrating as thats exactly what caused the problems in the first place!
So I try to se what the problem is, and find that MSN Messenger 7.5 is still in the add/remove programs list but I can't remove it as it has already been uninstalled it can't find the msnmsgs.msi file that it wants for some reason. Now I have tried to download the file and tell the uninstaller to use that but to no avail, and every time I try to re-install I get the same message about error 1635 etc.
I have tried contacting MSN help about the matter but they just gave me the same info that is on their site verbatim.
Hope you can help, anything would be appreciated...
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Error 1635 and msnmsgs.msi problems
MSN Messenger
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#2
- Sonic
-
- Group: Patrons
- Posts: 1,600
- Joined: 04-December 03
Posted 14 November 2005 - 04:20 PM
and you can't find the msi file ? just pick up from the orginal .exe by extracting files using Winrar ...
#3
Posted 14 November 2005 - 04:23 PM
I have tried that, but the uninstaller refuses to accept that .msi file as useable, again I have no idea why. I used winrar to get the .msi file and extracted it to the desktop but it still won't do it. I'm getting so frustrated by the whole thing
#4
- Sonic
-
- Group: Patrons
- Posts: 1,600
- Joined: 04-December 03
Posted 14 November 2005 - 05:16 PM
hum strange, try to find an util on the web to clean windows from Msn Messenger ... and reinstall it after cleaning ...
Goodluck.
Goodluck.
#6
Posted 09 December 2005 - 10:31 PM
Had the French version of Messenger 7.5 installed, but it started misbehaving. Got into this same loop of being unable to remove/install... Strangely switching to the English version of Messenger 7.5 the installation proceeds to completion, unfortunately the French version remains in its endless Error 1635 LOOP!!!
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