Danno49 Posted June 13, 2003 Share Posted June 13, 2003 OS: WIN2K SP3Office Ver.: 2K SR-1IE 6 with all updates loadedI know this sounds weird, but I have a user that is getting IE script errors when trying to use the help files. It happens when they try and open the Project Map section. The HTML help file opens just fine, but when they move the cursor over the window, the script errors start. They are from IE, blue text and red text errors. The funny thing is that I can run the help files under the Administrator profile with no problem whatsoever. Any advice would be greatly appreciated. Thank you in advance.Kind Regards,Danno49 Link to comment Share on other sites More sharing options...
AlmondScar Posted June 24, 2003 Share Posted June 24, 2003 Same happened to me, my virus scan would go mad when i clicked help, i had to uninstall some things, then restart, but it worked fine! also, try using help in safe mode, then try it in normal mode, that should help Link to comment Share on other sites More sharing options...
Aaron Posted June 24, 2003 Share Posted June 24, 2003 Have you been to the Office Update site to check for updates? I remember there being a patch for Project 2000 to fix a problem that occured in Win2k3, but I can't remember what exactly. If there's no updates, then it was probably for Project 2000 Central, a different version from the Project 2000 client. Link to comment Share on other sites More sharing options...
Danno49 Posted June 26, 2003 Author Share Posted June 26, 2003 Interesting ideas. I have tried the Office Update site and don't remember seeing anything. I'll try it again.Safe mode and then trying to acces the help files? Hadn't thought of that one either, I must confess. Thank you for your suggestions. I'll see what happens and let you know the results.Thank you for your ideas!Danno49 Link to comment Share on other sites More sharing options...
AlmondScar Posted July 3, 2003 Share Posted July 3, 2003 No problem Link to comment Share on other sites More sharing options...
Danno49 Posted July 10, 2003 Author Share Posted July 10, 2003 No luck on any of those ideas. Oh well. It's not really a show stopper but I do appreciate your input!= Danno49 Link to comment Share on other sites More sharing options...
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