[eq2]

To fix sign-in freezeups in the MSN 6 beta i did the 2 following things:

1. Deleted \WINDOWS\Application Data\Microsoft\MSN Messenger in registry
2. Deleted \Documents and Settings\<username>\Application Data\Microsoft\MSN

I know these were the wrong instructions, but they were the best i had at the time, now i have issues installing the MSN 6 preview dowloaded from microsoft (twice). I'm unsure if this is related to the previous issue.

I get the following error towards the end of the install:

"Could not open key:
UNKNOWN\Installer\Assemblies\Global. Verify that you
have sufficient access to that key, or contact your support personel"

The install rollsback and i press the "finish" button and get hte
following error:

"MSN messenger setup has failed with error code: '1063'. Please go to
the MSN messenger website and download the software from there."

Once again i'll note that this software was downloaded from the MSN
messenger site. I dont see why there could be limited "access to that
key" as this is a home computer, and there are no admin restrictions
etc.

I tried resolving this by dowloading windows installer 2.0, however when I try to install that i get the message that "the specified service already exists"

Some help would really be appreciated, i havent been able to use msn for days

[Shiv]

well, if u have windows xp then the windows intaller 2.0 is already installed on the pc, i have the same problem, i get the error and i go back to the site to download it again it still wont work. maybe its just xp in general buts its soo annoying cos we missin out

[amdphr3@kXP]

Shiv, on Jun 29 2003, 02:59 PM, said:

well, if u have windows xp then the windows intaller 2.0 is already installed on the pc, i have the same problem, i  get the error and i go back to the site to download it again it still wont work. maybe its just xp in general buts its soo annoying cos we missin out

I had the same prob installing on win98, when i downloaded it from msntools.org the setup file was rs, so it wouldn't install. Im guessin its available from mess.be aswell?

[eq2]

Nope, i'm on windows ME.