[ogaontebale]

Ona,
I am using a Windows 2000 Professional, and of recent I am receiving a frequent pop up
error msg that crashes/closes any opened programs, thus, "WinMgnmt.exe has generated
errors and will be closed by windows. You will need to restart the program" with error ID 7031.
An error log is being created.

Any idea to resolving this, pls.

Kind Regards,
Ona.

[cluberti]

First, install the "Debugging Tools for Windows" from:
http://www.microsoft.com/whdc/devtools/deb...installx86.mspx

Once these tools are installed, do the following:

1. Create a directory called c:\adplus

2. Open a command prompt and change to the directory where you installed the debugging tools. By default, this is "C:\Program Files\Debugging Tools for Windows"

3. Check the task manager and make sure that winmgmt.exe is running.

4. Type the following command in the command prompt:
cscript adplus.vbs -crash -pn winmgmt.exe -o c:\adplus


The next time winmgmt.exe crashes, you should get at least one (maybe many) *.dmp files in the C:\adplus folder. These can be debugged to tell you why winmgmt.exe is crashing.

[ogaontebale]

Hi,
Winmgmt.exe is not running in the Task Manager? How do I get it back to work as it seems to be the root of the problem of pop up screens which keep on crashing opened programs. Pls assist.

Ona.

[cluberti]

You can download userdump from http://www.microsoft.com/downloads, and configure it to watch for all exceptions and then dump winmgmt.exe on process termination. That will allow you to get dumps of the process, even if it isn't currently running - something adplus is not able to do.