[janus zeal]

petr -> the tracert output is from windows, remember this is win98.

Steerforth -> unix is another operateing system.

i think we have pinged and tracert'd enough...

maybe something wrong with winsock LSPs?

try this. install opera, see if that works: http://www.opera.com/download/index.dml?op...ocal=y&ver=8.54
(i know that it wont help if its a LSP problem, but its worth a shot if thats not it)

[Petr]

janus zeal, on Jun 3 2006, 08:38 PM, said:

petr -> the tracert output is from windows, remember this is win98.

No, the traceroute posted by Steerforth was not gerenrated by Windows 98 tracert command.

Quote

Steerforth -> unix is another operateing system.

i think we have pinged and tracert'd enough...

No, I worry that Steerforth still did not made any ping or tracert from his machine :-(
Please look closer at the visualroute output, it is Visulalroute Server and the traceroute goes not from his computer but from the server in Visuaware company.

Quote

maybe something wrong with winsock LSPs?

try this. install opera, see if that works: http://www.opera.com/download/index.dml?op...ocal=y&ver=8.54
(i know that it wont help if its a LSP problem, but its worth a shot if thats not it)

Steerforth wrote that neither IE nor Firefox worked so I really don't think that Opera will.

Petr


Dear Steerforth,

I don't know how to explain to you that you have to execute tracert command or run Visualroute application from your computer, not from other computer in the Internet.

Please follow these steps:

1. Open the MS-DOS prompt (Go to Start Menu -> Programs -> MS-DOS Prompt)

2. Type tracert www.citibank.com

3. Post the output of the program here.

Is this clear?

Petr

This post has been edited by Petr: 03 June 2006 - 02:44 PM

[janus zeal]

Quote

No, the traceroute posted by Steerforth was not gerenrated by Windows 98 tracert command.

my bad, i sorta feel stupid, i was looking at the wrong post.

as for the opera install, i had a similar problem where installing another browser fixed the probem.

[Steerforth]

Re: Mercury 22s post:

Quote

Try this first Use CCleaner (Crap Cleaner) 1.30.310 to Fix /clean your comp then use Hide IP Platinum 2.7 and try to connect via a proxy

With Hide IP try different (Change) proxy until you find one which can acces https!!! (To verify this try to connect into a hotmail account)

PS Do you use any firewall, antivirus, anti-spyware? if yes which ?

Now this worked, although I didn't use the cleaner as I have been using another cleaning program all week, which didn't help.

It appears as if I have to keep changing the proxy (right click on icon in lower right hand corner) until I find one that will work.

I accessed my account balances and activity, but the page never seems to be complete (no images, just the information) and it's working very slowly.

I was using Trendmicro as a virus scan. No firewall, though.

But thanks very much! I'll have to see if this works again.

Steerforth

This post has been edited by Steerforth: 03 June 2006 - 04:06 PM

[janus zeal]

the slow loading time is caused by the traffic being routed through a proxy.

have you done the tracert yet as petr asked?

[Steerforth]

Posts 34 and 38 are traceroute results.

Appears to be ok, but it's very slow.

Steerforth

[janus zeal]

Ok, but as petr said, they dont seem to be from a windows machine. did you do the tracert from your computer?

[Steerforth]

Yes, I did the traceroutes from my PC, but I'm not surprised that there is some confusion. I think this system was jerry-built.

Steerforth

[Mercury_22]

Steerforth, on Jun 3 2006, 10:35 PM, said:

Re: Mercury 22s post:

Quote

Try this first Use CCleaner (Crap Cleaner) 1.30.310 to Fix /clean your comp then use Hide IP Platinum 2.7 and try to connect via a proxy

With Hide IP try different (Change) proxy until you find one which can acces https!!! (To verify this try to connect into a hotmail account)

PS Do you use any firewall, antivirus, anti-spyware? if yes which ?

Now this worked, although I didn't use the cleaner as I have been using another cleaning program all week, which didn't help.

It appears as if I have to keep changing the proxy (right click on icon in lower right hand corner) until I find one that will work.

I accessed my account balances and activity, but the page never seems to be complete (no images, just the information) and it's working very slowly.

I was using Trendmicro as a virus scan. No firewall, though.

But thanks very much! I'll have to see if this works again.

Steerforth

Like He said

janus zeal, on Jun 4 2006, 12:02 AM, said:

the slow loading time is caused by the traffic being routed through a proxy.

but you can also use Forum Proxy Leecher to find a faster proxy!

And please do use CCleaner (Crap Cleaner) 1.30.310 i bet it will make a difference !

[Petr]

Steerforth, on Jun 4 2006, 12:49 AM, said:

Yes, I did the traceroutes from my PC, but I'm not surprised that there is some confusion. I think this system was jerry-built.

Steerforth

Steerforth, I wrote that the traceroute command has to be executed on your PC, not that you should use your web browser to execute the traceroute command somewhere else. You just verified the traces from 2 different locations to www.citibank.com and you have also verified that these remote computers (servers) are able to resolve the www.citibank.com domain name correctly.

What I asked you for was to execute the traceroute (and ping) command from your local computer. I wrote you exact directions, I can do nothing if you don't want to follow my simple instructions.

Of course, you can eliminate your problems by using http proxy, but I don't think ot is the right way.

Petr

[Steerforth]

Petr, I have done ALL the traceroutes from *my* PC; it's the only one I have!!

I've only been to the Internet cafe to check my bank account. I've followed your instructions explicitly!

Now, I have another problem....

Last night, everything seemed to be okay. I downloaded Adobe to read a .pdf file. This morning when I booted up, my desktop had been re-sized (this has happened frequently) and now I'm unable to access my account at hotmail.com. I get the sign-in page, but after I enter my user name and password, I get a hotmail page that says "your browser may not support hotmail". I can go no further and cannot read my mail.

I can access my account at Citibank, now, but not Hotmail. Did I say, "jerry-built"?

I'm going to uninstall Adobe and run the cleaner and a virus scan.

A few more days, and I'll have a new processor after I cross the border.

Steerforth

[Petr]

Steerforth, on Jun 4 2006, 05:08 PM, said:

Petr, I have done ALL the traceroutes from *my* PC; it's the only one I have!!

No!!!!

You just used your computer to access another computer on the Internet and the traceroute command was executed on this remote computer, not on your computer!

I'm sorry, I feel really frustrated.

Petr

[Steerforth]

You feel frustrated? I'm ready to throw this thing in the ocean!!

I ran the Crap Cleaner and Trend Micro, and everything seems to be okay for the present. I appear to be able to access all websites.

But stay tuned........

I did this....

Start - Run - Command - tracert www.citibank.com

I also ran it for my sign-in page.

Same results for both (30 hops)

1. * * * Request Timed Out

2. * * * Request Timed Out

And so forth, thirty times.

Steerforth

This post has been edited by Steerforth: 04 June 2006 - 02:18 PM

[Mercury_22]

Steerforth, on Jun 4 2006, 07:45 PM, said:

You feel frustrated? I'm ready to throw this thing in the ocean!!

I ran the Crap Cleaner and Trend Micro, and everything seems to be okay for the present. I appear to be able to access all websites.

But stay tuned........

I did this....

Start - Run - Command - tracert www.citibank.com

I also ran it for my sign-in page.

Same results for both (30 hops)

1. * * * Request Timed Out

2. * * * Request Timed Out

And so forth, thirty times.

Steerforth

Be careful with Hide IP if don't exit Hide ip before you restart (log off) your comp the proxy settings remain there and you have to delete them manually!

This post has been edited by Mercury_22: 04 June 2006 - 03:53 PM

[Petr]

Steerforth, on Jun 4 2006, 07:45 PM, said:

I appear to be able to access all websites.

So for no apparent reason everything is OK now?

Quote

But stay tuned........

I did this....

Start - Run - Command - tracert www.citibank.com

I also ran it for my sign-in page.

Same results for both (30 hops)

1. * * * Request Timed Out

2. * * * Request Timed Out

And so forth, thirty times.

This means that you have installed some firewall blocking ICMP packets used by ping and tracert commands. This firewall may be either in your DSL modem or in your PC - ZoneAlarm, KPF etc.

But if everything is OK, there is no need to do anything, right?

Petr

This post has been edited by Petr: 05 June 2006 - 08:41 AM

[Steerforth]

Quote

This means that you have installed some firewall blocking ICMP packets used by ping and tracert commands. This firewall may be either in your DSL modem or in your PC - ZoneAlarm, KPF etc.

But if everything is OK, there is no need to do anything, right?

Yes and no.

I logged on this morning and was able to access Hotmail right away *without* the Hide IP program. But I had to activate it to access Citibank.

It's a three day trial, which ends tomorrow, then I have to pay $35.00 if I want to keep it. But there's no use in throwing good money after bad; I'm just going to buy a new CPU when I go to San Diego later this week.

Thanks for all your help, Petr.

Steerforth

This post has been edited by Steerforth: 05 June 2006 - 09:58 AM

[Mercury_22]

Steerforth, on Jun 5 2006, 04:51 PM, said:

It's a three day trial, which ends tomorrow, then I have to pay $35.00 if I want to keep it. But there's no use in throwing good money after bad; I'm just going to buy a new CPU when I go to San Diego later this week.

Thanks for all your help, Petr.

Steerforth

Write down ip and port of the proxy(s) you use with HIDE IP (or use Forum Proxy Leecher to find a proxy) and after the trial expire set manually the proxy settings with the ip and port you wrote down



PS By the way buying a new CPU it will NOT solve your problem!

This post has been edited by Mercury_22: 05 June 2006 - 11:41 AM

[Steerforth]

Quote

PS By the way buying a new CPU it will NOT solve your problem!

I'm betting that it will, but I'll defer to your wisdom if it doesn't. Why would it be okay one day and not the next? I suggest that it's bugs in the system. I've lived here for over five years with Internet and have never had problems such as this one before.

I bought this junker after my laptop had been stolen. It only cost me $100.00 for the entire system. After the local guy set it up for me, I noticed that it only had 1 gb of hard drive, so I sent it back to him for an upgrade. to 40 gb.

Another thing about this system is that it only has 55 MB RAM.

I'll let you know what happens one way or another!

Steerforth

[janus zeal]

by cpu, i beleve he means the computer, not the cpu chip.

[Mercury_22]

janus zeal, on Jun 5 2006, 07:21 PM, said:

by cpu, i beleve he means the computer, not the cpu chip.

Ok Then... maybe! But i think the problem it's with the ISP or software since he can connect ok to other sites