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#1 User is offline   BradBo 

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Posted 17 July 2006 - 07:52 AM

I keep getting this message when I go to START>CONTROL PANEL>NETWORK CONNECTIONS> then I click on "Change Windows Firewall settings".............

""""Due to an unidentified problem. Windows cannot display Windows Firewall Settings"'''.

When I go to the bottom right of the desktop and click on "Windows Security Settings”, it shows Firewall as on.
I do have Sygate Free version on their personal firewall installed.But it is off right now.
But even if it’s on or off I can’t view my XP firewall and the settings.
I used to be able to do that.
I want to run the Windows Firewall exclusively.
Thanks


#2 User is offline   rendrag 

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Posted 17 July 2006 - 09:15 AM

why would you want to run XP's firewall exclusively? You're better off w/ the sygate free version

#3 User is offline   BradBo 

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Posted 17 July 2006 - 10:11 AM

rendarg,
Oh yes!!!
I know that,it is just a problem that I want to solve.
I just want to understand why all of a sudden I cant work with the XP Firewall.
I kind of though that the Sygate was better and you confirmed it.
Just one of those little problems I want to solve is all.

#4 User is offline   tain 

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Posted 17 July 2006 - 06:44 PM

Topic re-opened. Sorry for the trouble.

#5 User is offline   rendrag 

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Posted 18 July 2006 - 07:51 AM

is the firewall service started?

Control Panel -> Administrative Tools -> Services

The "Windows Firewall/ICS" service is the one you want to check. Make sure it is not disabled.

#6 User is offline   RogueSpear 

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Posted 18 July 2006 - 11:47 AM

You also have to make sure that the Application Layer Gateway Service is not disabled.

#7 User is offline   BradBo 

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Posted 18 July 2006 - 11:26 PM

O.K.
The "Windows Firewall/ICS" doesnt exist in the list.
The "Application Layer Gateway Service " was in manual and when I "Started" it to and rebooted it went back to manual.
So,I am going to try to download the XP Firewall again and re-install.
I know its an educational excersise but I do want to learn about this failure.
Thanks,I'll let you know how it goes.

#8 User is offline   RogueSpear 

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Posted 19 July 2006 - 07:59 AM

It might help to know a little more regarding your circumstances. Was anything removed from the install source with nLite? Are you in an Active Directory environment where Group Policy could be affecting you service settings?

#9 User is offline   BradBo 

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Posted 19 July 2006 - 05:54 PM

RogueSpear,
Sorry about sounding uneducated.
I'm not sure what Active Directory is,I have my account that's administrator enabled and one other account that my daughter has and she cannot do anything as an administrator.

#10 User is offline   RogueSpear 

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Posted 19 July 2006 - 06:20 PM

Ok, you're not in an AD environment it sounds like. In a nutshell, Active Directory is Microsoft's management and configuration service for enterprises.

#11 User is offline   BradBo 

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Posted 19 July 2006 - 06:59 PM

Im basically a home user.
I use XP Home and have SP2 with all the updates.
I dont know if Ive said this,but when I enable the Security Center icon on the bottom right it says "a" firewall is "ON".
It wont turn on of off,and I have my Sygate Firewall off I believe.

#12 User is offline   rendrag 

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Posted 20 July 2006 - 03:21 PM

if Windows firewall was running, the text would read:

Windows Firewall is on


Unfortunately I don't have access to a XP Home workstation, but my guess is there's something wrong if you don't have the Windows Firewall/ICS service, unless Sygate removes it with its installation.

From your control panel, do you have a Windows Firewall icon? Does it do anything when you try to open in?

#13 User is offline   BradBo 

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Posted 20 July 2006 - 04:38 PM

Funny,I see my XP Home workstation more like a playstation,you know,surfing,Medal of Honor etc.....
Well,lets see,there is a Windows Firewall Icon in the Control panel.
When I click on it I get the original error message,that Windows cannot show information about the firewall,Im on another computer now and not home,but it was in my original post.
And as per exactly what it says in the Secuirty Center it says,Firewall then "ON"nothing about Windows.
Can you direct me to the link where I could download the firewall again,I cant seem to find it?
Thanks

#14 User is offline   rendrag 

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Posted 24 July 2006 - 02:28 PM

it came bundled as part of SP2, and a quick search on microsoft's site didn't bring up any separate installers.

http://www.microsoft...p2/default.mspx

You could try downloading and re-installing SP2 and see how far that gets you.


it is quite possible that sygate somehow disabled the firewall... so you might want to uninstall it, reboot your PC, and see if it comes back. If not, you could try installing SP2 again, though I wouldn't recommend it.

This post has been edited by rendrag: 24 July 2006 - 02:31 PM


#15 User is offline   tal ormanda 

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Posted 25 July 2006 - 01:57 PM

Zone Alarm turns it off do you have that..?

#16 User is offline   BradBo 

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Posted 25 July 2006 - 05:39 PM

I dont use Zone Alarm.
I believe I need to reinstall the whole SP2 patch to get the new Windows Firewall.
I was also wondering if I should run my Windows CD .
I forgot the command in "Run" to check for corrupted files.
Can you tell me the command?
Sorry about getting off the subject a bit.
Do you think reinstalling SP2 would make me lose some files?

#17 User is offline   tain 

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Posted 26 July 2006 - 08:49 AM

View PostBradBo, on Jul 25 2006, 06:39 PM, said:

I forgot the command in "Run" to check for corrupted files.
Can you tell me the command?
Do you mean "SFC /scannow"?

Quote

Do you think reinstalling SP2 would make me lose some files?
I don't have experience with re-installing XP SP2 but I would venture to guess that the impact on your system should be minimal since you were already running it and are attempting to correct a potential misconfiguration of it.

#18 User is offline   BradBo 

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Posted 26 July 2006 - 08:50 PM

Yes,SFC /scannow.
Thank you.
I have loaded so many freeware and shareware program and unloaded so many that I think I need to do the scan.
It might help.
Sorry about this thread getting so long over such a minimal problem.
I hope maintenance will solve it and a reintall of SP2.

#19 User is offline   tain 

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Posted 26 July 2006 - 09:01 PM

You may also consider a fresh install of your OS. It sounds like you've put it through quite a bit of punishment and Windows tends to degrade under such circumstances.

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