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Symantec, Outlook "too many recipients" Rate Topic: -----

#1 User is offline   johnnymango 

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Posted 28 November 2006 - 10:32 AM

Hi there,

I really hope someone can help me. We have a client who wants to send an email to 450 users. They use a certain program to create the recipient list, and so they cannot reconfigure it to send to fewer users.

Upon sending said email, a message appears from Symantec stating the following message:
"Your e-mail message was unable to be sent because your mail Server rejected the recipient:

452 too many recipients."

The customer has outlook 2003, Symantec antivirus 10.0.0.239 and the clients for it on each computer. Additionally, they have a SBS 2003 server with Symantec client side applications installed. Apparently a solution may be to simply disable outbound email scanning....where can I do this? Do I do it only on the client?

Thanks a lot in advance.


#2 User is offline   cluberti 

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Posted 28 November 2006 - 10:33 PM

If I'm not mistaken, that's an SMTP error, and it's not a Symantec error. It's just relaying the SMTP code sent to it by the upstream mail server - which means you'll have to contact your ISP to send out a mass-mailing (they probably view it as spam unless you tell them otherwise).

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