Windows 2000 sp4 unable to pirnt

[ggmiller]

Hi:

All of a sudden our windows 2000 pcs cannot print to NDPS printers.

(Windows XP pcs do print ok)

They are getting these errors:

Printer XXXX does not exist on the computer. You either entered a printer name that was incorrect or the specified printer is not longer connected to the server.

or

Printer not found on server, unable to connect.

If you try to delete the printer you get:

Printer cannont be removed. You either entered a printer name that was incorrect or the specified printer is no longer connected to the server.

We are running NetWare 6 w/sp5 and the windows 2K pcs are at sp4

Anyone have any ideas on how to fix this?

thanks,

George

[s3pHiX]

1st thing that I would check is to go under services.msc -- and check the settings of the print spooler. It should be set to automatic startup. I would also try stopping it and restarting it, I've seen this cause some problems before with printers, and it's generally fixes the issue.

If not, I'll do what I can to help you resolve the issue.

Thanks,

[ggmiller]

Brandon:

Thanks for the offer of help!! It is greatly appreciated.

It seems that - now - the win2k printers are printing ok.

For some reason they all started to print ok, but as soon as

they go back to not printing, I'll check the make sure the print spooler is started and will get back

to you for help in this matter.

It sure is weird where they all stopped printing, then started back up again on their own.

I did check for virus, spyware, etc. but the machines came up clean each time.

thanks,

George