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About Remote Assistance ( I Need Your Help ) ShortCut Link Rate Topic: -----

#1 User is offline   abo.rwazn 

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Posted 14 May 2007 - 02:56 PM

Dear All;

I Need Script Or Batch Or Any Code That be Create A Remote Assistance Invitation File Automaticly

Or Any File Open This Page Directly (in attachment)
thanks,

Attached File(s)

  • Attached File  RA.GIF (7.68K)
    Number of downloads: 29



#2 User is offline   abo.rwazn 

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  Posted 21 May 2007 - 05:44 AM

No answer , no experts here!!

#3 User is offline   ppayun 

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Posted 21 May 2007 - 10:33 PM

I'm not sure what you want to do, but we use this program, It's better and free. you run a service, let your customer download a client program, then you can control the client's machine.

http://www.uvnc.com/index.html

#4 User is offline   nmX.Memnoch 

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Posted 21 May 2007 - 10:58 PM

Remote Assistance is a much better option in an enterprise environment. VNC passwords can generally be cracked pretty quick. Not to mention that it feels very sluggish compared to Remote Assistance and/or Remote Desktop.

More information is needed for the original question to answer it. If you're on the same network using Solicited Remote Assistance may be what you want.

This post has been edited by nmX.Memnoch: 21 May 2007 - 11:00 PM


#5 User is offline   abo.rwazn 

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Posted 23 May 2007 - 04:35 PM

thanks for all.

my question exactly:

I work in A big company contain ( more than 1800 pcs ) all these pcs connected via one domain.

when I receive any call to fix any problem ( some time in other city ) should me go to there to repair this problem that will need A long time to fix one problem.

now i need to use remote assistance .

also should me create the invitation file for every PC we have ( that is more difficult)

is there any way to create this invitation automaticly?
is there any way to use one invitation for all users ( after change the ip)

this my question.

#6 User is offline   abo.rwazn 

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Posted 17 August 2008 - 06:38 PM

why ignore me ?


no answer until now :blink: :blink: :blink: :blink:

#7 User is offline   chipkangaroo 

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Posted 18 August 2008 - 08:24 AM

I like logmein rescue:
https://secure.logme...pDesk/Home.aspx

I also use pc anywhere but if you cannot implement that in your environment.

What about netmeeting, its easy and still the user has to accept the incoming call. Same functionality.

#8 User is offline   geezery 

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Posted 18 August 2008 - 01:42 PM

I have set up a Remote Assistance environment on our domain and it works flawlesly. Much better and safer than any VNC tools.

Are all of the 1800pcs on a same domain. If they are you should define a group policy for remote assistance. I can send you detailed how to tomorrow. I also have a small script that fixes some bugs that I have found.

#9 User is offline   abo.rwazn 

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Posted 07 October 2008 - 06:42 PM

View Postgeezery, on Aug 18 2008, 10:42 PM, said:

I have set up a Remote Assistance environment on our domain and it works flawlesly. Much better and safer than any VNC tools.

Are all of the 1800pcs on a same domain. If they are you should define a group policy for remote assistance. I can send you detailed how to tomorrow. I also have a small script that fixes some bugs that I have found.



Thanks

Yes all 1800 pcs in same domain

"" If they are you should define a group policy for remote assistance "" -----> Yes To help him in future





Please Send to me the script That You say.

thanks

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