gr8newme

OK. I give up. I'm going to assume Belarc Advisor has made it's first mistake in 4+ years monitoring my system and will disregard it's urgent recommendation that I need to install the KB654156 Security Hotfix. Thank you Cluberti and PuntoMX for helping me. Have a great day.

Hello again. In "Search", I found wmex.dll file version: 9.0.0.3359 (as well as the older 7.1.0.3055 dated 5/9/2001). The description is: WM Encoder Extensions and is dated 6/24/08. In search it shows: C:\\Windows\Software Distribution|download\d8c31dad31d8ff7642244bfeb1f25bc7\wm9l. I believe this changes things. Now that I know Encoder 9 apparently IS on my computer somewhere, why am I unable to install the hotfix? Please help. Thank you.

I have not upgraded to WE9 because it has not been offered through Windows update. As I said, I have problems getting updates. But assuming an update was offered to me, perhaps I didn't think it was an essential update. I've looked at the description of WE9 and it sounds like it's for people who do streaming video work. Do you suggest I install WE9 and then apply the hotfix? Thanks again for your help.

I understand what you are saying. However, I am trying to follow your directions. You said if I have a version of Encoder older than the 9 series that I should install the hotfix. Are you familiar with Belarc Advisor? I believe there's a reason why it's stating I need the Encoder9 hotfix. Should I install Encoder9? With my previously stated usage, would you advise that I need it I must say, I'm confused. I've said I'm a novice but I believe your last answer was really flippant and not at all helpful. If you're having a bad day, I hope it improves.

Hi Cluberti. Thanks for getting back to me. To answer your first question, no. Windows Update did not say I needed the hotfix, but then I rarely get notification of updates even though automatic Windows Update is turned on and set to notify me. It was through Belarc Advisor that I became aware I needed the hotfix. I checked and I DO have wmex.dll version 7.1.0.3055. I again tried to install the x86 version of the update and received the same error message: "Windows Media Encoder must be on your machine before this software update can be installed. Please install windows media encoder and launch this software update again." Could the hotfix I downloaded be corrupt? I don't know what to do now. Please help.

Hi. Belarc Advisor says I need the above security fix installed on my XP Home system. I've downloaded and tried to install from my desktop, KB954156-32bit-x64-ENU.exe and get the error message: "Update\update.exe is not a valid Win32 application." I also downloaded and tried to install KB954156-32bit-x84-ENU.exe from my desktop and received the following error: "Windows Media Encoder must be on your machine before this software can be installed. Please install Windows encoder and launch this software update again." I am not a professional. I have Windows Media Player 11 on my computer. It's used solely for viewing video files. I don't know if KB954156, a security fix for Windows Media Encoder 9 is part of Media Player 11, or if it's a separate application. Windows Media Encoder 9 does not show up under Add/Remove Programs so I have no idea if it's installed. I assume it is or Belarc Advisor would not tell me I need this Critical Update. Although I'm a novice, my research before finding this site leads me to believe Encoder 9 is necessary if I want to convert files and use my video cam for making streaming video. I do not. I use my webcam only through Yahoo Messenger as part of chat. However, if Media Encoder 9 IS on my computer, I certainly want this Security Update. I'm very concerned my computer has a security deficiency but am at a loss as to how to fix it. I attempted to contact Microsoft Support through their website but the process hung up on "Loading........." my computer information after I outlined this problem. I assume my request for help was not sent or received. I'd really appreciate your help in easy to understand layman's terms. Thank you very much.