dpetka2001

any luck with the recent logs i attached? or should i proceed with the restore to a previous state?

as you requested here are the logs with windows update service disabled...hope i did not make a mistake in the procedure you requested and hopefully you might find out what is wrong...thanks in advance for your effort... logs.7z

tried both solutions mentioned in the link but no luck...trying the second method did seem to uninstall some leftovers from previous installation of mse,then restarted my computer as suggested and tried a clean install again but the same error keeps popping up...nothing changed...my only solution would be to rollback to a previous state of my system with norton ghost but if i do that then will there not be any problems again when the system reaches a certain state again(that is right before my problems first originated)?

is there any other log file where there might be more info?

i cannot see any such thing in windows update history...the latest installed update is kb981889...is that associated in any way to my problem? and i didn't even know there is a SP1 for windows 7 yet...thought there was going to be in summer...

here are the logs files...there is also a setuperr.log but it doesn't contain any info(completely empty)...hope this can shed some light...thank you for your effort... logs.7z

did try that without success...i am attaching the logs in hope that someone may understand what is going on...msi_logs.7z

thank you for your response...unfortunately i wasn't able to find something different in event viewer...i did what it says in KB and i have the logs available...should i attach them here?

hello there...today i got a notification from microsoft security essentials to upgrade to a newer version...i clicked on upgrade but before the process completed i got the error shown in attachment...after a reboot i found myself with mse uninstalled from my computer since i couldn't find them in add/remove programs...i even uninstalled malwarebytes antimalware just to make sure that no other programs could conflict with the installation of mse...now the only program i have installed is norton ghost but i don't think this is an issue correct? then i entered msconfig and deselected all startup objects and services not related to microsoft and rebooted...once i tried to install mse i got the same error again...i don't know what to do...any other ideas? i have windows 7 installed so windows installer shouldn't be an issue...is rollback to a previous state of my system with ghost the only solution to my problem? thanks in advance...