I dont have my Dart image handy,lost my usb drive with it, so i could be wrong, but two things pop into my minds, after what Tripredacus said about it not seeing the hard drive 1) the tools are specific to version and bit ness of windows, ie you can only use Dart 8.0 32-bit on Windows 8 32-bit, but that will not work on win7 64-bit 2) I believe you have to log into the version of windows that is loaded for it to see the restore points. I remember it props for a login of windows.